The BYOD Revolution

PwC’s Garrett agrees that it is important to keep the focus on business process improvement. “Sometimes we get lost in the technology and the shiny new toys and forget about why we are doing this,” he says. “But as much as they contribute to convenience and simplicity and make work easier, mobile devices will continue to have an impact. And on the consumer side, mobile tools that contribute to convenience and make it easier for providers, consumers,  and payers to communicate are already being successful and commanding more market share.”

Turisco notes that, at some point, the distinctions about mobile devices will erode and the policies will become one and the same. “We tend to treat it as separate now because it is still relatively new.”