Catching Up with the New CIO at NYC Health and Hospitals Corporation

March 31, 2010
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Bert Robles talks about his first days in the nation’s largest municipal system.

BR: A couple of things: As a new member of any organization, you have to have a much deeper understanding of the culture, and develop strong relationships throughout the organization. There are varying needs from area to area that need to be supported, and I have to understand those areas. I’ve been focusing obviously on the IT talent, our business and user needs and making sure our IT organization is properly aligned to support the clinical service needs of our providers and patients. Those are the areas of concentration, and there are also some significant initiatives: obviously the stimulus fund, and the upgrades we have to the various systems. We are undergoing a significant major data center consolidation and construction for its expansion.

Those are projects that are underway currently, as is a significant upgrade to the financial systems and revenue cycle capabilities—among others. But while we’re looking at what we do going forward, we still have to make sure that these initiatives are completed on a timely basis.

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