Creating an EHR Solution for Pediatric Dose Range Checking

Getting Clinician Buy-in

Even though there have been significant changes in the workflow for physicians and pharmacists, Vaidya has gotten full clinician buy-in by taking a multidisciplinary approach to the project. “Everyone was seeing what we were doing, how we were building it, so there was buy-in. They knew what to expect,” Vaidya says. “Not just providing support during go-lives, but making sure the stakeholders are participants during the building phase really helped.” The clinicians also felt they were originators of safety initiative and owned it, he says. Basfield adds that data was shared in the first 10 days, which allowed the clinical staff to “look under the hood” to see ongoing results and be proud of their success.

Vaidya encourages fellow clinical informatics leaders to do thorough brainstorming before embarking on a patient safety initiative like this one and display to participants and stakeholders that due diligence has been done in the planning phase. Basfield recommends allowing for time for creativity—like when her team came up with the reference table approach—and nurture an open atmosphere with no restrictions on innovative ideas.