Engaging Patients Through Technology

She says that nurses will take pre- and post-initiative surveys to evaluate if the patient education helps lighten their load. If this pilot is successful Palutke sees this program rolling out to oncology, critical care, and NICU units. Other ways that Winchester uses patient engagement software are in maternity to remind patients to add their newborns to their insurance policies, and during discharge to send a message to a patient’s family to tell them to bring the car around once the patient has been discharged. Palutke hopes that future uses for this software will include a post discharge module that will allow patients to log on to a secure site to get education and discharge instructions, as well as a pre-operative module.