KLAS Researcher: Getting to Usability in an EMR is a Long Journey

The vendors, the ones that have the might, depth, talent and resources to stay with it, they will improve pieces of functionality. There is no question they will improve [usability]. You start down the path, you learn some things, you fix it, and it gets better. The scores will get better across the board. The flip side to that is because meaningful use is going to ratchet up the percentages and expectations, there will more pressure, so there may be less tolerance for shortcomings.