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Mercy Technology Services to Offer Epic Hosting, Consulting

March 31, 2014
by David Raths
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Clients could benefit from clinical workflows, order sets, custom-developed reports, Mercy says

After installing the Epic electronic health record system in its 30 hospitals and 800 ambulatory departments, Mercy Technology Services, the IT arm of the sixth-largest Catholic health system in the United States, is offering its Epic implementation expertise to the market. 

On March 31, St. Louis-based Mercy announced that it has become the first accredited provider of the Epic Connect program. It will provide implementation, application management and hosting of Mercy’s Epic EHR system in a “software as a service” (SaaS) model, as well as consulting services.

Mercy, which has operations in Arkansas, Kansas, Louisiana, Missouri, Oklahoma and Texas, noted that for small to mid-size hospitals looking to improve quality and control costs, this type of hosted EHR solution could minimize the risks of in-house infrastructure investment 

 “Clients benefit from our advanced clinical workflows, unique order sets, hundreds of custom developed reports, and the real standout – the 20-plus built-in care pathways to support evidence-based clinical decisions,” said Gil Hoffman, CIO of Mercy Technology Services, in a prepared statement.

Mercy also provides analytics solutions that integrate data from Epic, claims and other internal and external sources. 

To receive Epic’s accreditation, Mercy said it had to meet stringent measures that reflect its current system success, user adoption and satisfaction.