Payers Integral in HIE Success, Experts Say

A report by the Washington, D.C.-based NeHC, “Secrets of HIE Success Revealed: Lessons from the Leaders,” last year included case studies on 12 successful, sustainable HIEs nationwide. Three of the HIEs profiled in the NeHC report, Quality Health Network (Grand Junction, Colo.), Availity (Jacksonville, Fla.), and Rochester RHIO, drew much of their success from incorporating the payer community as a key stakeholder, leader, and revenue source from the beginning. These HIEs convinced payers of the benefits of the HIE's services in terms of cost savings achieved through reductions in services utilization, NeHC's CEO Kate Berry noted in a review of the report.