HCI: HIE initiatives are increasing the deployment of personal health record (PHR) tools. What are your thoughts about that?
Covich: It's a great result. I think it's a step in the right direction; it's the way we need to be going right now. The more engaged the patients are, the better. And 71 initiatives now have consumers involved in governance; that's up from 22 last year. That's pretty significant, and I think that signals that organizations are realizing that consumer involvement is very important. I was pleased to see that. Also, advances are being made in terms of communication between patients and providers-33 organizations are doing that in 2010.
HCI: Were the results of the survey overall about what you thought they might be?
Covich: The results are very encouraging; we weren't sure what kind of effect ARRA might have. I think it confirms that ARRA has had an effect. Specifically, I think the concerns about meeting government mandates were another finding that was enlightening, if not quite surprising.
Healthcare Informatics 2010 September;27(9):56-57
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