I have seen the future of healthcare information technology and it is in Madison, WI. No, I’m not talking about Epic, the behemoth that bestrides the world of EMRs, although clearly they are part of that future. I am talking about a small, start up, Propeller Health.
In my previous post on a value-based approach to healthcare information technology (HIT), I began by noting the emergence of the Value Equation as a key concept in reforming the U.S. healthcare system. This shift from volume to value will have an enormous effect over time, not least on how we think about and approach healthcare IT.
Like the rest of healthcare, HIT is starting to recognize the importance of the Value Equation in reforming the U.S. healthcare system. In it's simplest form, the value equation is simply the quality of the service divided by the cost of delivering that service. Today we are paid "to do stuff" - do more procedures and office visits and you get paid more.
In my previous post on patient portals we looked at some of the ways patient portals are being used to enhance patient’s engagement in their own care and to facilitate the transformation of the healthcare system from one based on volume to one that promotes value.
The gap between our experience as patients in healthcare and as consumers in almost every other sphere of our lives has become a yawning chasm. This is the first of two posts exploring the potential of patient portals to help engage patients and transform healthcare delivery.
To commentary is to know that inevitably you will be wrong. You will likely be embarrassed when looking back from the future with the advantage of hindsight. So why am I doing it?