Skip to content Skip to navigation

Schedule This

December 9, 2008
by Stacey Kramer
| Reprints

If ever there was going to be a doctor’s office that would remind you of your appointments, it should be a pediatrician’s (do you know how many ‘well child’ visits there are?!). Sure, thanks to Bill Gates, you can write the appointments in your Outlook calendar. But Bill forgot a few things: busy people multitasking between their work lives and their family lives, who are trying to get everything done in both of their worlds. (As a side note, does Bill have kids?) Anyway, having just scheduled an appointment with my son’s doctor in my work Outlook calendar for 9 a.m. this morning (it’s now after 3 p.m.), I come back to the same old thing and can’t stress the importance of it—reminders. If your business relies on people remembering appointments, even if they have all the bells and whistles on their computers to send them alerts—if you don’t remind them, good luck, they may end up marking down an appointment for that day instead of a week from that day. Yes, the technology is there, and yes, even before it was, secretaries called to remind you, but who can count on that? After all, I’m six hours late for an appointment.

Topics

Comments

Thanks, Joe. Absolutely!! Anyway, for me there is no such thing as having a free moment, no such thing as not being covered in milk, and really, no such thing as interrupting. OK, I'll try to breathe deeply and then begin praying. :-)

Reminders!

Yes, there's an important role for them. So, are you asking for a 'welcome interruption'?

If you haven't seen it recently, I'd welcome you to see the Updated Serenity Prayer (pasted below in green) in the comments to my blogpost, "Want to go faster? Use the brakes MORE!"   It comes from the book, CrazyBusy, by Hallowell.

I'll grant you the parenthood combined with career is more of a predicament than a problem (i.e. there often isn't a solution, just a call for management.)


God grant me the serenity
    to accept the things I cannot change;
The insight to
    prioritize wisely what I want to change;
The patience to
    resist trying to control everything I could,
    had I the energy and time;
The courage and skill to
    change the things I have chosen to change;
And the wisdom to
    know the differences among all these.

stacey

Stacey Kramer is Managing Editor of Healthcare Informatics. She writes feature stories and...