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Vendor Relationships Are Critical in Complex Environments (like yours!)

March 17, 2008
by Travis Gathright
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Deep knowledge and skill are required to run the complex enterprise systems we find in healthcare organizations. Considering the large breadth of Department responsibilities and technical complexity of systems in play in most organizations, the necessary depth of knowledge for each and every system is beyond what should be expected solely from internal Department members.

Using outsourcing effectively requires intense vendor management until a relationship is built. Once trust is built, vendor management can be less intense. The relationship, as with all relationships, should always be tended. With a solid partnership as a foundation, outsourcing can be extremely important to the creation of a high functioning information technology department.
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Travis Gathright

CIO and Corporate Compliance Officer, Magee Rehabilitation Hospital, Philadelphia

@travisgathright

As CIO, Travis Gathright's responsibilities include IT strategic planning,...