Patient Engagement

Saint Vincent CIO—Why the Patient Portal Sells Itself to Patients

July 22, 2013     Gabriel Perna
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At Saint Vincent Health System, the patient portal is just another cog in the machine. It’s another mechanism that helps the Erie, Pa-based, 427-bed tertiary care and teaching center carry out its overall strategy of patient-centered care. In this Q&A, CIO Richard Ong explains how the portal keeps patients connected with their practitioners day and night, and makes the provider more operationally efficient.

California to Launch Immunization-Messaging Portal in August

July 19, 2013     David Raths
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In August 2013, the California Department of Public Health will launch an immunization-messaging portal that it says will help providers qualify for meaningful use incentive payments. To qualify for meaningful use payments, immunization information will need to be submitted in HL7 format from a certified EHR.

HIEs See Role as Patient Portal Providers

July 17, 2013     David Raths
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Health information exchange executives spend a lot of time investigating possible sources of revenue to guarantee their sustainability beyond the era of federal grants. Could providing a patient portal that crosses health system boundaries be one of the value-added services they provide? Patients who see eight to 10 providers a year do not want to create their own records by cobbling together information from multiple health systems.

Survey: Patients Want Online Access to Medical Images, Reports

July 12, 2013     Rajiv Leventhal
news
The overwhelming majority of patients would like to have internet-based access to their medical images and reports to share with other physicians, and to provide a more convenient way for them to access and store their records and their children's records, according to a study conducted by IDR Medical, an international healthcare marketing company.

Helping Consumers Navigate Claims Data

July 11, 2013     Gabriel Perna
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With the Centers for Medicare & Medicaid Services (CMS) releasing data on hospital outpatient charges and Medicare spending, the age of medical cost transparency may be upon us. In New York, one non-profit organization is already helping patients navigate troves of claims data to be better engaged with their care.

From Hospital to Home: A Service to Reduce Readmissions Built Around Engaging Patients

June 28, 2013     Rajiv Leventhal
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Although readmissions continue to be a significant concern for hospitals, a comprehensive transitional care service aims to tackle the issue by extending a hospital’s quality of care, increasing patient satisfaction, and reducing preventable readmissions for the critical first 30 days after discharge.

CareMore has Found a Winning Business Model in Population Health Management

June 18, 2013     Rajiv Leventhal
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At the Healthcare Financial Management Association's (HFMA) annual conference in Orlando, Fla., a case study of CareMore showed that a commitment to patient-centered care and adoption of full risk resulted in dramatically improved health status for chronically ill patients, significantly reduced the cost of patient care, and dramatically improved the financial bottom line.

Mayo Clinic Digitizes Patient Education Through drchrono

June 10, 2013     Gabriel Perna
news
The Mayo Clinic has announced it will be making its patient education resources available to small medical practices within the country through a formal agreement with drchono, a Mountain View, Calif.-based electronic health record (EHR) company.

Cleveland Clinic Increases Online Health Record Transparency for Patients

June 7, 2013     Gabriel Perna
news
Cleveland Clinic, a large nonprofit multi-specialty academic medical center, has announced that it is making patient data more transparent through its MyChart online patient portal.

Cleveland Clinic CEO: How We Improve Care Access and Quality, Reduce Cost for Six Million Patients

June 4, 2013     Gabriel Perna
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At Health Datapalooza IV, Cleveland Clinic CEO Delos Cosgrove, M.D. talked about the initiatives to improve access to care, quality of care, and lowering costs within the organization. Whether it’s through better designed hospital gowns or predictive analytics, nothing is off limits, Cosgrove told the crowd of attendees.

Stage 2 and Patient Portals: No Time to Pause

June 3, 2013     Carl Dolezal, Senior Manager, Aspen Advisors
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Did you finish the last year attesting for meaningful use Stage 1? If you did, congratulations! You may be thinking you just made it, you’re aware that Stage 2 is waiting for you, and you’re thankful to have preparation time. Before you rest too much, remember that the Stage 2 clock is ticking. It requires that a patient portal be in place and establishes an active role for patients to meet required thresholds.

More Than Education: Tackling the Intricacies of Crohn’s Disease

May 31, 2013     Gabriel Perna
article
Leaders at the Crohn's & Colitis Foundation of America (CCFA) and Dartmouth-Hitchcock Medical Center have teamed up to better educate patients with Crohn’s disease. The web-based, interactive decision aid helps patients not only understand the complex disease, but the potential benefits and risks of treatments. Corey Siegel, M.D., the decision aid’s medical advisor, says it’s more than just a patient education tool.
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