A new study from Orem, Utah-based KLAS, finds that data from the Centers for Medicare & Medicaid Services (CMS) shows how both large and small hospital vendors found success in the first year of meaningful use attestation. For the study, Meaningful Use Attestation 2012: Early Birds Take Flight, KLAS interviewed 104 providers who successfully attested for meaningful use to analyze their vendor successes and struggles.
The report found that while big-named vendors like Cerner (Kansas City) and Epic (Verona, Wisc.) met high expectations, other more surprising companies on the CMS chart had as well. For instance, the report found CPSI (Mobile, Ala.) was a standout in the community space with 139 hospitals, second only to Epic in having the largest percent of their client base successfully attest.
Meanwhile some large vendors Allscripts (Chicago), McKesson (San Francisco), and Siemens (Washington D.C.) had successful attesters, but it was a small number compared to the size of their client base. According to KLAS, Meditech (Framingham, Mass.) users have found it be both a success and a struggle. While they have the highest number of successful attesters at 203, the bulk of their attesters came from one large IDN.
The report also examines some areas where all providers experienced challenges and all vendors performed poorly-even those like Epic, who might be expected to be ahead of the curve. Problem lists and reporting topped the list of provider frustrations. Depending on the vendor, some providers also saw a higher ROI for their meaningful use expenses than others, with the community hospitals covering their MU costs more easily than larger IDNs. Additionally, providers shared advice based on their experience with MU attestation.