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Dignity, Optum Form RCM Company

October 15, 2013
by Gabriel Perna
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Dignity Health, a San Francisco-based healthcare system, and Optum, a Minneapolis-based health systems and analytics company, are forming a new venture that will focus on revenue cycle management (RCM) services.

The new company, Optum360, will combine the scale, analytics, and technology at Optum with Dignity’s infrastructure and RCM operations know-how. The aim of this venture will be to provide “progressive” RCM and medical record documentation services to large health systems and hospitals. It will have a workforce of more than 3,000 employees from Dignity Health and Optum, 1,700 employees from Dignity Health and 1,300 employees from Optum.

“Optum360 is singularly focused on helping care providers nationwide transform the registration, billing and payment system so it works better for them and their patients,” Larry Renfro, chief executive officer of Optum, said in a statement. “The unique combination of Optum’s leading technology and Dignity Health’s proven expertise in revenue cycle management will allow us to partner with hospitals, health systems, clinics and physicians across the health care system to significantly improve performance and the patient experience.”

Optum, which is a part of UnitedHealth, will provide clinically integrated electronic financial records, ICD-10 resources, computer-assisted coding applications, utilization management capabilities, clinical documentation improvement solutions, and claims management tools.

It’s unclear how this new venture will affect Optum’s revenue. The company was ranked 13th in the 2013 Healthcare Informatics 100. Already, Optum360 is working additional “major healthcare provider partners nationwide,” the company claims.



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