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Epic Shines Among "Best in KLAS" Vendors

December 15, 2008
by root
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Epic has taken top marks among the 2008 Top 20 Best in KLAS Awards winners, while Hayes Management topped the list of services firms. Other highly rated vendors include 3M, FUJIFILM, Sunquest and CTGHS, according to Orem, Utah-based KLAS.

Following is a list of the 2008 Best in KLAS vendors:

Software Best in KLAS Winners

Acute Care EMR

Epic EpicCare Inpatient


McKesson Horizon Homecare

Ambulatory EMR (Over 100 Physicians)

Epic EpicCare Ambulatory


Siemens Novius Lab

Ambulatory EMR (26-100 Physicians)

Allscripts Enterprise EHR (TouchWorks)


GE Centricity PACS-IW (Dynamic Imaging)

Ambulatory EMR (6-25 Physicians)

Greenway Medical PrimeSuite Chart

Patient Accounting and Patient Management

Epic Resolute Hospital Billing

Ambulatory EMR (2-5 Physicians)

Greenway Medical PrimeSuite Chart


Epic EpicRx Inpatient


Digisonics Digiview

Practice Management (Over 100 Physicians)

Epic Resolute/Prelude/Cadence

Community HIS

McKesson Paragon

Practice Management (26-100 Physicians)


Decision Support – Business

Eclipsys Sunrise EPSi Decision Support

Practice Management (6-25 Physicians)

Greenway Medical PrimeSuite Practice

Document Management and Imaging

MedPlus ChartMaxx

Practice Management (2-5 Physicians)


Emergency Department

Wellsoft EDIS


Epic Radiant

Enterprise Scheduling


Speech Recognition

Nuance eScription


McKesson Pathways Fin./Materials/HR Mgr

Surgery Management


Professional Services Best in KLAS Winners

Application Hosting (CIS/ERP/HIS)


IT Outsourcing (Extensive)


Clearinghouse Services


Outsourced Transcription

Transcend Services Inc.

Clinical Implementation Principal

Perot Systems

Planning and Assessment

Impact Advisors

Clinical Implementation Supportive

Coastal Healthcare Consulting

Revenue Cycle Transformation

Deloitte Consulting

Financial Implementation


Technical Services

Orchestrate Healthcare

The 2008 Top 20 Best in KLAS Awards report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit



Actually, EPIC did not have the top score. If you read the report, a little company that won last year, Unibased Systems Architecture (USA) had a score in the 91+ point range and EPIC only had an 85+ score. It's just that KLAS changed the qualifying criteria to make the Top 20 to those companies that had fully rated products in at least three of their rating cagtegories. USA only has 2, which was not an issue until the rules changed. Pandering to big box vendors? It seems poor USA gets picked on every year when they win in their categories just because they don't play in a lot of deals. However, they must play in enough to get rated and they must know how to take care of their clients (which is what KLAS is attempting to rate) well enough to consistently score high.
Interesting that KLAS' Top 20 now only has 15 vendors that even qualify.


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