Skip to content Skip to navigation

KLAS: EMR Vendor Dissatisfaction Looms Large in Community Hospitals

December 17, 2012
by Gabriel Perna
| Reprints

A new report from the Orem, Utah-based research company, KLAS, found that a growing number of community hospitals are questioning their electronic medical record (EMR) selection due to economic and performance challenges. Authors of the report, Community Hospital Market Share 2012: Small Hospitals, Big Change, found that approximately 200 hospitals with under 200 beds said they were changing or replacing their hospital health information system.

“One in three community providers who have gone live with their EMR in the past 12 months feels they made the wrong decision,” Paul Pitcher, KLAS research director, said in a statement. “With many more-established vendors struggling to consistently deliver well for these hospitals, the door has been opened for lesser-known entrants—such as NextGen, Prognosis, QuadraMed, and RazorInsights—to gain market traction.”

Overall, report notes that because of economic pressures, smaller hospitals are being pushed into integrated delivery network (IDN) relationships in order to survive. This, they say, result in greater displacement of smaller-hospital clinical information system (CIS) solutions with larger hospitals’ systems, such as Epic and Cerner. There is also vendor dissatisfaction in the market in terms of performance, according to the report’s authors.

The report found Epic has the most overall community CIS wins for 2011 followed by Healthland, Cerner, and CPSI. In terms of market share, KLAS has Meditech at the top with 20 percent of the share. EPIC and Cerner are tied for second at 12 percent each.



CMS Hospital Compare Website Updated with VA Data

The Centers for Medicare & Medicaid Services (CMS) has announced the inclusion of Veterans Administration (VA) hospital performance data as part of the federal agency’s Hospital Compare website.

CMS Awards Funding to Special Innovation Projects

The Centers for Medicare & Medicaid Services (CMS) has awarded 20, two-year Special Innovation Projects (SIPs) aimed at local efforts to deliver better care at lower cost.

Center of Excellence in Genomic Science to be Established in Chicago

The National Human Genome Research Institute has awarded $10.6 million over five years for the establishment of a new research center in Chicago to advance genomic science.

EHNAC and HITRUST Combine HIPAA Security Criteria, CSF Framework

The Electronic Healthcare Network Accreditation Commission (EHNAC) and the Health Information Trust Alliance (HITRUST) announced plans to streamline their accreditation and certification programs.

Halamka on MACRA Final Rule: “CMS is Listening and I Thank Them”

Health IT notable expert John Halamka, M.D., CIO of Beth Israel Deaconess Medical Center in Boston, recently weighed in on the Medicare Access and CHIP Reauthorization Act (MACRA) final rule.

Texas Patient Care Clinic Hit with Ransomware Attack

Grand Prairie, Texas-based Rainbow Children's Clinic was the victim of a ransomware attack on its IT systems in August, affecting more than 33,000 patients, according to multiple news media reports this week.