Skip to content Skip to navigation

KLAS: EMR Vendor Dissatisfaction Looms Large in Community Hospitals

December 17, 2012
by Gabriel Perna
| Reprints

A new report from the Orem, Utah-based research company, KLAS, found that a growing number of community hospitals are questioning their electronic medical record (EMR) selection due to economic and performance challenges. Authors of the report, Community Hospital Market Share 2012: Small Hospitals, Big Change, found that approximately 200 hospitals with under 200 beds said they were changing or replacing their hospital health information system.

“One in three community providers who have gone live with their EMR in the past 12 months feels they made the wrong decision,” Paul Pitcher, KLAS research director, said in a statement. “With many more-established vendors struggling to consistently deliver well for these hospitals, the door has been opened for lesser-known entrants—such as NextGen, Prognosis, QuadraMed, and RazorInsights—to gain market traction.”

Overall, report notes that because of economic pressures, smaller hospitals are being pushed into integrated delivery network (IDN) relationships in order to survive. This, they say, result in greater displacement of smaller-hospital clinical information system (CIS) solutions with larger hospitals’ systems, such as Epic and Cerner. There is also vendor dissatisfaction in the market in terms of performance, according to the report’s authors.

The report found Epic has the most overall community CIS wins for 2011 followed by Healthland, Cerner, and CPSI. In terms of market share, KLAS has Meditech at the top with 20 percent of the share. EPIC and Cerner are tied for second at 12 percent each.

Topics

News

CMS Extends Deadline for eCQM Data Submission

CMS is extending the deadline for eligible hospitals in the Hospital Inpatient Quality Reporting (IQR) and Meaningful Use programs to submit their electronic clinical quality measure (eCQM) data from 2016.

NorthShore Revalidated by HIMSS Analytics as Stage 7 Worthy

Due to its continued use of IT to improve patient care and reduce costs, Chicago-based NorthShore University HealthSystem has received Stage 7 revalidation on HIMSS’ acute care EMRAM and outpatient EMRAM for its hospitals and associated clinics.

Cybersecurity Consulting Firm CynergisTek Acquired by Auxilio

Austin, Tex.-based cybersecurity and privacy consulting firm CynergisTek has been acquired by Auxilio, Inc., a provider of document workflow solutions and IT security services based in Mission Viejo, California, in a deal valued at up to $34.3 million.

Healthcare Data Breaches: A Year in Review

The latest year-in-review Breach Barometer report from Protenus paints a stark picture—2016 average at least one health data breach per day, affecting more than 27 million patient records.

Healthcare Industry Could Save $9.4B with Full Adoption of Electronic Transactions

The healthcare industry continues to make modest progress toward full adoption of electronic business transactions, but significant gaps remain, representing an opportunity for $9.4 billion in savings, according to new data from the 2016 CAQH Index.

ONC Announces Phase 2 Winners of Consumer, Provider App Challenges

ONC today announced the Phase 2 winners for the Consumer Health Data Aggregator Challenge and the Provider User Experience Challenge.