Orem, Utah-basedKLAS has released a report, “The Rise of eClinicalWorks: Separating Fact from Fiction,” examining why eClinicalWorks is gaining traction faster than any other ambulatory EMR vendor, and whether the company can sustain that growth and still effectively support existing customers.
The KLAS report found that the majority of providers interviewed were very satisfied with their eClinicalWorks EMR. Overall, 93 percent of customers stated that the EMR functionality met or exceeded their expectations, and 97 percent stated that the overall cost of adoption met or exceeded their expectations.
However, it adds, the company’s rapid growth has led to a number of challenges as corporate resources are stretched thinner. Support is a source of frustration for many, as some suggest it is the worst aspect of their relationship with eClinicalWorks. Integration with other clinical systems is also reported to be a significant challenge by a number of providers.
Despite these obstacles, however, it has delivered its EMR to a wide range of organizations, including state agencies, independent patient associations, multi-specialty organizations, and even corporate practices with Wal-Mart and Target, says KLAS.
Officials from Carequality have stated that there are now more than 150,000 clinicians across 11,000 clinics and 500 hospitals live on its network. These participants are also able to share health data records with one another, regardless of technology vendor.
While stolen financial data still has a higher market value than stolen medical records, as financial data can be monetized faster, there are indications that there is ongoing development of a market for stolen medical data, according to an Intel Security McAfee Labs report.
A phishing scam at Baystate Health in Springfield, Mass. has potentially exposed the personal data of 13,000 patients, according to a privacy statement from the patient care organization and a report from MassLive.
In an update, DirectTrust reported significant growth in Direct exchange of health information and the number of trusted Direct addressed enabled to share personal health information (PHI) in the third quarter of 2016.
Eleven private insurers, including Aetna, Humana and Anthem, are urging the Congressional Budget Office (CBO) to consider the experience of commercial insurers when evaluating the impact of telemedicine coverage in Medicare.