Skip to content Skip to navigation

Survey: Family Docs Say Mobile Tech has Enhanced Office Visits

October 11, 2016
by Rajiv Leventhal
| Reprints

Nearly three in four family physicians (73 percent) say they consider themselves tech-savvy, and two-thirds of doctors use a mobile device in a professional setting to access medical information more than 10 times a day, according to a new survey from Merck Manuals.

The survey of 220 family physicians at a recent medical conference, conducted by the Merck Manuals, a medical reference for healthcare professionals and consumers, examined usage and perceptions of mobile technology in the family practice setting. While the vast majority of respondents (81 percent) agreed that the availability of medical information on mobile devices has changed the dynamic of office visits, responses for how the dynamic has changed varied:

  • More than half (56 percent) of physicians said doctors and patients are more likely to review medical information together
  • More than a quarter (29 percent) of physicians indicated that appointments are more efficient as a result of mobile medical information
  • About one third (34 percent) of physicians said patients arrive more informed and prepared, yet 33 percent said patients arrive misinformed

“Mobile technology is not meant to replace the patient/doctor relationship,” Robert S. Porter, M.D., Merck Manuals editor-in-chief, said in a statement. “In fact, it can enhance the office visit by allowing them to review information together, as our survey found.”

Family physicians identified a number of reasons for consulting their mobile devices in the office. Of those who use a mobile device to access medical information in a professional setting:

  • 80 percent use the information to inform their diagnosis or treatment plans for patients
  • 66 percent catch up on the latest news in the medical community
  • 60 percent use it to explain and further illustrate information to patients
  • 28 percent send information directly to patients

Get the latest information on Mobile Health and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More

Topics

News

CMS Looks to Increase Patient Engagement with New Models

The Centers for Medicare & and Medicaid Services (CMS) has announced two new models from the CMS Innovation Center (CMMI) that will aim to increase patient engagement in care decisions by putting more information in the hands of Medicare beneficiaries.

Medtronic, Fitbit Integrating Health and Activity Data for Diabetes Management

Fitness wearables company Fitbit, based in San Francisco, and Dublin, Ireland-based Medtronic, a medical device company, have teamed up to integrate health and activity tracking for patients living with diabetes and their physicians and care teams.

UC San Diego Health Offering EHR, iPad Access to Patients

Patients at the recently-opened Jacobs Medical Center at UC San Diego Health can be in more command with their own experience by assessing their own medical information, controlling room features and more.

Texas Medical Center, Australia Form BioBridge to Develop Health Innovation

Houston-based Texas Medical Center (TMC) and the Melbourne-based Health Informatics Society of Australia (HISA) are collaborating on a health startup exchange program.

Teladoc Hits 101K Patient Visits in November

Telehealth vendor Teladoc announced this week that it totaled 101,600 e-health patient visits in November, setting a company record.

Research of mHealth Apps Reveals Significant Gaps in Quality

An evaluation of 137 patient-facing mobile health apps revealed that few apps address the needs of the patients who could benefit the most, according to research in December’s issue of Health Affairs.