Skip to content Skip to navigation

Patient Portal Market Expected to Reach $900M by 2017

September 27, 2013
by Rajiv Leventhal
| Reprints

The total U.S. patient portal market for hospitals and physicians earned revenue of $279.8 million in 2012, and is expected to increase steadily, reaching $898.4 million in 2017—representing a 221.1 percent increase—according to new research from consulting firm Frost & Sullivan.

According to the analysis, "U.S. Patient Portal Market for Hospitals and Physicians: Overview and Outlook, 2012–2017," the majority of revenue will primarily result from increased demand driven by myriad forces, including the need to meet Stage 2 meaningful use requirements, the growing move to clinical integration and accountable care, and increasing consumer demand for health information technology.

What’s more, approximately 50 percent of U.S. hospitals and 40 percent of U.S. physicians in ambulatory practice possess some type of patient portal technology, mostly acquired as a module of their practice management or electronic health record (EHR) system. While the availability of patient portals does not necessarily translate into active provider or patient use, the technology is emerging as the key platform for various efforts around patient engagement such as access to medical records, communication with providers, education, wellness tracking and e-visits, the research says.

Patient portal adoption and active use is accelerating dramatically across the U.S., driven by Stage 2 requirements. Stage 2 requires providers to adopt and use technology that allows patients to electronically view, download, and transmit electronic copies of their own medical records. Patient portals are the key technology that will help providers meet these requirements. In addition, providers that adopt patient portals will enjoy a competitive advantage as patients increasingly demand convenient, 24/7 access to their financial and clinical data.

"The need to fully engage patients as a member of the care team is fundamentally about encouraging individuals to become more involved with their healthcare, so they will be motivated to make behavioral changes that can positively impact their health status,” Frost & Sullivan connected health principal Analyst Nancy Fabozzi, said in a statement. "That need will only grow as the healthcare system moves towards accountable care and value-based reimbursement. The importance of this movement cannot be underestimated."

Topics

News

Johns Hopkins Research Finds Medical Errors Third Leading Cause of Death in U.S.; Author Asks CDC to Change ICD Coding System to Record Medical Errors

May 4, 2016
Johns Hopkins Research Finds Medical Errors Third Leading Cause of Death in U.S.; Author Asks CDC to Change ICD Coding System to Record Medical Errors

Health IT Stakeholders Question ONC’s Authority in Proposed EHR Certification Rule

May 3, 2016
Industry stakeholders have given the Office of the National Coordinator for Health IT (ONC) feedback for a proposed rule that would give the agency more power in overseeing and reviewing electronic health records (EHR) and other health IT products.

New Senate Bill Proposes Using Project ECHO as National Model for Rural Care

May 3, 2016
Senators Orrin Hatch (R-Utah) and Brian Schatz (D-Hawaii) have introduced the Expanding Capacity for Health Outcomes (ECHO) Act with the aim of expanding New Mexico’s Project ECHO as a national model for using telehealth for rural care.

NATE, CommonWell Come Together for Interoperability Goals

May 3, 2016
The National Association for Trusted Exchange (NATE) and CommonWell Health Alliance have announced that each would become a member of the other’s organization, agreeing to establish a complementary relationship with the goal of enhancing cross-vendor interoperability.

MIPS Mobile Challenge Aims to Give Clinicians Real-Time Information and Assistance

May 3, 2016
The Centers for Medicare & Medicaid Services (CMS) has launched a competition to develop a mobile platform to help educate physicians and clinicians about the new Merit-based Incentive Payment System (MIPS) program.

CMS Finalizes Its Quality Measure Program

May 3, 2016
Officials at CMS on Tuesday posted the agency’s finalized Quality Measurement Program on its website, focusing on identifying known measurement and performance gaps and developing measures in six key quality “domains”

Survey: Most Digital Health Users Are Not Using EHRs to Manage Their Health

May 2, 2016
While 60 percent of consumers who use digital health tools say they have an electronic health record (EHR), only 22 percent of these patients are accessing EHRs to help make medical decisions, according to a survey by HealthMine.

GOP Senators Want Feds to Include Hospitals for MU Flexibility

May 2, 2016
Six GOP senators have written to federal officials to request feedback on legislation they drafted that would address the ongoing issues with implementation of the meaningful use program.

Last Day to Submit to the Healthcare Informatics 100

May 2, 2016
The Healthcare Informatics 100 has been up and running, but the submission process is ending today. Vendors, you only have one day to submit your data!

CHIME Calls for More Transparent, Uniform Interoperability Standards for Medical Devices

April 29, 2016
The College of Healthcare Information Management Executives (CHIME) is calling on the Food and Drug Administration (FDA) to collaborate with other federal agencies to ensure that medical devices are truly interoperable with electronic heath records (EHR) systems.

Survey: EHR Switches Resulted in Higher Than Expected Costs, Layoffs

April 29, 2016
Four years after what market research firm Black Book calls the inpatient electronic health record (EHR) “replacement frenzy,” surveyed clinicians expressed many doubts about the benefits of switching systems.

Healthcare Informatics Recognized with Four ASHPE Awards

April 29, 2016
Healthcare Informatics has been recognized by the American Society for Healthcare Publication Editors (ASHPE) with four awards as part of the ASHPE’s 2016 Awards Competition.

Truven Health Analytics Identifies 15 Top Health Systems Based on Clinical, Administrative Performance

April 28, 2016
A study by Truven Health Analytics found that the top-performing multi-hospital health systems in the U.S. achieved higher survival rates and fewer errors at a lower overall treatment cost.

Report: Privilege Misuse and End User Errors Leading Threats to Healthcare Security

April 28, 2016
End users are often the weakest link in an organization’s cyber defense as cyber criminals exploit human nature to execute attack patterns such as phishing, according to Verizon Enterprise’s 2016 Data Breach Investigations Report.

Survey: Execs Optimistic on Future of Health IT

April 27, 2016
Healthcare executives support electronic health records (EHRs) and a move to even wider communication amongst technology systems in the future, according to a new survey from financial services firm CIT Group and Harris Poll.

Pages