Skip to content Skip to navigation

Report: PACS Customers Looking for Rapid Improvements

November 26, 2012
by Gabriel Perna
| Reprints

A recent report from the Orem, Utah-based KLAS Research, indicates that as the market for picture archiving and communication systems (PACS) grows, providers are looking for vendors that can rapidly improve in the middle of a changing industry. The report, Radiology PACS Technology: The World Looks Under the Covers, looks at various PACS-related feedback from customers and finds the top vendors are those who can offer “meaningful and timely upgrades with expanded usability.”

“The top-rated PACS innovators have a track record of improvement,” Ben Brown, author of the report and KLAS research director, said in a statement. “The vendors that land in the middle tier of this study offer solid technology and innovation, but at a slower pace. Vendors in that group are meeting most of providers’ expectations, but they are not exceeding them like the top-tier vendors are.”

The top-rated providers in the report were Infinitt, Intelerad, DR Systems, McKesson, Novarad, and Sectra. All of these vendors, the report says, have released advanced radiologist tools with recent upgrades. Middle-tier vendors are Carestream, Fuji, Merge, and Philips. Enthusiasm varies with these vendors, and vendor success in delivering all of what providers want in new releases varies as well.

Some of the “behind-the-curve” vendors, according to the report, are Agfa, Cerner, GE, and Siemens. These vendors, KLAS says, fall in the bottom tier of PACS innovators but offer some stability and integration.



CMS Hospital Compare Website Updated with VA Data

The Centers for Medicare & Medicaid Services (CMS) has announced the inclusion of Veterans Administration (VA) hospital performance data as part of the federal agency’s Hospital Compare website.

CMS Awards Funding to Special Innovation Projects

The Centers for Medicare & Medicaid Services (CMS) has awarded 20, two-year Special Innovation Projects (SIPs) aimed at local efforts to deliver better care at lower cost.

Center of Excellence in Genomic Science to be Established in Chicago

The National Human Genome Research Institute has awarded $10.6 million over five years for the establishment of a new research center in Chicago to advance genomic science.

EHNAC and HITRUST Combine HIPAA Security Criteria, CSF Framework

The Electronic Healthcare Network Accreditation Commission (EHNAC) and the Health Information Trust Alliance (HITRUST) announced plans to streamline their accreditation and certification programs.

Halamka on MACRA Final Rule: “CMS is Listening and I Thank Them”

Health IT notable expert John Halamka, M.D., CIO of Beth Israel Deaconess Medical Center in Boston, recently weighed in on the Medicare Access and CHIP Reauthorization Act (MACRA) final rule.

Texas Patient Care Clinic Hit with Ransomware Attack

Grand Prairie, Texas-based Rainbow Children's Clinic was the victim of a ransomware attack on its IT systems in August, affecting more than 33,000 patients, according to multiple news media reports this week.