Skip to content Skip to navigation

HealthTap Expands Virtual Care Services with Multi-User Specialist Consults, Language Interpreters

August 9, 2016
by Heather Landi
| Reprints
Click To View Gallery

HealthTap, a Palo Alto, Calif.-based virtual care services provider, has expanded its platform to facilitate multi-participant virtual consultations with medical translation and interpretation services.

According to HealthTap, the service removes language barriers and expands access to immediate care to HealthTap users in 174 countries around the world.

The latest version of the company’s Health Operating System (HOPE), supports live group consults, enabling multiple participants to join a private video/text/voice chat in real time on mobile devices or personal computers in a secure, encrypted environment. It allows medical professionals, caregivers and patients to call on specialists from HealthTap’s network of more than 100,000 U.S. physicians.

In a press release, the company notes that by enabling interpreters to join virtual consultations, it opens the door to virtual healthcare for world travelers, family members that don’t speak English, and other people for whom language barriers are obstacles in getting care.

The platform currently supports, in addition to English, 21 languages, including American Sign Language, Spanish, Cantonese (Chinese), Mandarin (Chinese), Arabic, Hindi, Punjabi, Russian, Somali, Tigrinya and Urdu.

The new group consults capability also enables customers to add specialists, family members, and caregivers to their health conversations.

“By enabling doctors to bring together specialists, family members, and even translators, HealthTap is increasing access while simultaneously providing deeper, more comprehensive and more personalized care,” Dariush Saghafi, M.D., a neurologist from Parma Ohio, said in a prepared statement.






Survey: Healthcare Orgs Not Taking Mobile Security Seriously Enough

More than half (56 percent) of healthcare professionals believe their organization could be doing more to educate employees on HIPAA compliance and the rules around sharing protected health information.

Mount Sinai’s Research Arm Using Data Analytics to Address Health Inequities

The Arnhold Institute for Global Health at the Icahn School of Medicine at Mount Sinai is partnering with DigitalGlobe to create the Health Equity Atlas Initiative (ATLAS), a platform that standardizes and maps population data in order to generate insights that address health inequities.

FDA, Hospitals Work to Improve Data Collection about Medical Devices

The U.S. Food and Drug Administration is looking to improve the way it works with hospitals to modernize and streamline data collection, specifically safety data, about medical devices.

McKesson Unveils New Paragon Electronic Health Record Platform

McKesson Enterprise Information Solutions (EIS) announced the latest release of Paragon, its electronic health record (EHR) solution.

Catholic Health Initiatives and Dignity Health are in Merger Talks

Englewood, Colorado-based health system Catholic Health Initiatives is in merger talks with San Francisco-based Dignity Health to potentially create one of the largest nonprofit health systems by revenue in the country.

OSU Wexner Medical Center Receives AHIMA Grace Award

The Ohio State University Wexner Medical Center (OSUWMC) received the American Health Information Management Association (AHIMA) annual Grace Award in recognition of its leadership in health information management.