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Operational Command Centers: Improving Patient Access and Navigation Through Complex Health Systems

Thursday, November 12, 2015 | Nine Zero Hotel | Boston, MA

The heart of many of today’s healthcare enterprises now beat from an Operational Command Center.  Similar to NASA’s Mission Control Center – elite providers of modern healthcare are building these complex, robust, and all-encompassing command centers to provide complete visibility across their enterprise.

The ability to get a patient to the right level of care, at the right time, with the right resources is critical.  And, timely access to that care is just as critical.

Only a highly coordinated and seamless approach to getting patients in the door will enable timely patient care, and allow health systems to capture market share, remain competitive and increase revenue.

Join Healthcare Informatics for this special one-day Executive Exchange in Boston featuring top executives from nationally renowned provider organizations.  The executives will review how the operational command center concept has revolutionized patient access within their organization, and the vast improvement to transparency and visibility into the healthcare experience.

Join experts from Rush University Medical Center and Carilion Clinic, as they present multiple sessions with Healthcare Informatics in Boston. 

By attending this special event, attendees will:

  • Express the importance of transparency in healthcare, with visibility into: length of stay, ED diversions, number of patients left without being seen, and other important operational details.
  • Review the foundational information technology infrastructure needed to construct and support operational command centers.
  • Outline a blueprint to leverage data, analytics, and human capital to power revenue generation and population health initiatives.
  • Employ tactics, concepts, resources to construct operational command centers on a limited budget to drive integration and innovation.

Join the Healthcare Informatics Executive Exchange, and take your first steps to understanding the revenue cycle of the future, and how to drive success through your organization’s own “Mission Control”.

Event Venue




Nine Zero Hotel
90 Tremont St.
Boston, MA 02108