Mastering the Art of Getting Paid: Take Patient Collections to the Max
With the increase in High Deductible Health Plans and Patient Self-Pay, it means a growing percentage of a practice’s revenues are coming from patients instead of insurance companies. Fortunately, there are proven techniques and best practices that can help you maximize your patient collections while increasing the profitability of your practice.
This webinar will help you create and implement a plan to ensure you are getting the best results from your patient collections process.
Attendees will learn to:
1. Identify gaps in your current patient collections process
2. Create scripts that help staff boost time-of-service patient collection rate
3. Develop effective and fair financial policies
4. Implement pre-, post- and during-visit processes that improve patient collections performance
Elizabeth W. Woodcock, MBA, FACMPE, CPC
Principal
Woodcock & Associates
Elizabeth Woodcock is a professional speaker, trainer and author specializing in medical practice management. Elizabeth has focused on medical practice operations and revenue cycle management for more than 20 years. Combining innovation and analysis to teach practice operations, she has delivered presentations at regional and national conferences to more than 150,000 physicians and managers. In addition to her popular email newsletters, she has authored 12 best-selling practice management books, and published dozens of articles in national healthcare management journals.
Elizabeth is a Fellow in the American College of Medical Practice Executives and a Certified Professional Coder. In addition to a Bachelor of Arts degree from Duke University, Elizabeth completed a Master of Business Administration in healthcare management from The Wharton School of Business of the University of Pennsylvania.
