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Mobilizing Data: Creating a Seamless Journey Across the Modern Provider Organization

Tuesday, November 1, 2016 | 1:00 p.m. ET, 12:00 p.m. CT

Healthcare providers are challenged with effective delivery of services in the face of cost and resource reductions. Siloed IT systems, incomplete processes, poor collaboration and the lack of mobile access create disconnected and inefficient journeys for providers, administrators and patients.

In this webinar, Fritz Haimberger, Healthcare Provider Practice Leader at Appian, will discuss key industry drivers and use cases that highlight the need for optimizing provider constituent journeys. Sidney Fernandes, CIO at the University of South Florida College of Public Health, and Alice Wei, Director of Digital Innovations at USF Health Information Systems, will share a case study on transforming and mobilizing the data, processes and collaborations that support those journeys.

Learning Objectives:

  • Explain why provider organizations must transform how they interact with employees and patients
  • Summarize how status quo IT systems actually inhibit, rather than help, modernization efforts
  • Describe how to rapidly achieve service consistency and operational excellence through new low-code IT platforms


Fritz Haimberger
Global Industry Practice Leader - Healthcare Provider

Fritz Haimberger is a healthcare consulting, sales, and management executive with more than 15 years of HIT, clinical operations, and revenue cycle experience. Fritz has extensive experience focusing on provider solutions both in the U.S. and internationally, including Canada, Ireland, and the UK. He holds a B.E. in Biomedical Engineering from Vanderbilt University and resides with his family in Nashville, TN. 

Sidney Fernandes
Vice President IT/CIO
University of South Florida - College of Public Health

Sidney Fernandes is the USF System Vice President for Technology and Chief Information Officer, overseeing IT for all USF campuses and USF Health IS.

Since joining USF in 1997, Sidney has led the implementation of several large enterprise projects for USF Health ranging from medical record and allied systems to student information and financial systems. He was also responsible for the design and implementation of the USF Health data warehouse that included more than 25 source systems both internal and external to USF. He also led the implementation of the Perioperative and Radiology systems along with several electronic health record initiatives for the USF Physicians Group. In addition, Sidney expanded the USF Health IS department in tandem with USF Health’s growth in programs, students, centers and services. The growth helped USF Health stay ahead of technological trends, including the realignment of IT to focus on digital innovation.

Data continues to be a passion for Sidney as he seeks to “recycle data” and partner with other areas of business such as digital marketing and operations to drive revenue and operational efficiencies. Sidney has achieved significant success applying data and principles of Agile development to solve business problems within the IT team and the enterprise at large.

Sidney has a varied educational background, including a Bachelor’s degree in computer science and Master’s degrees in marketing, and management information systems.

Alice Wei
Director of Digital Innovations
University of South Florida - Health Information Systems

Alice leads a unique collation of talents in web development, UI/UX design, search marketing, custom programming, eLearning, and intelligent business process management that collaborate together to create new and exciting methods of delivering content and services for the administration, faculty, staff, and future healthcare providers.