Healthcare providers are challenged with effective delivery of services in the face of cost and resource reductions. Siloed IT systems, incomplete processes, poor collaboration and the lack of mobile access create disconnected and inefficient journeys for providers, administrators and patients.
In this webinar, Fritz Haimberger, Healthcare Provider Practice Leader at Appian, will discuss key industry drivers and use cases that highlight the need for optimizing provider constituent journeys. Sidney Fernandes, CIO at the University of South Florida College of Public Health, and Alice Wei, Director of Digital Innovations at USF Health Information Systems, will share a case study on transforming and mobilizing the data, processes and collaborations that support those journeys.
- Explain why provider organizations must transform how they interact with employees and patients
- Summarize how status quo IT systems actually inhibit, rather than help, modernization efforts
- Describe how to rapidly achieve service consistency and operational excellence through new low-code IT platforms