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Breaking the Mold

May 26, 2011
by David Raths
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CIOs Eager to See Proof of Allscripts-Eclipsys Pudding
Glen Tullman
Glen Tullman

Of all the companies on the HCI 100 list, perhaps none garners more interest in the industry than Chicago-based Allscripts Healthcare Solutions Inc. That perception was borne out by the large crowds at its booth at the February HIMSS trade show in Orlando.

After pulling off a merger with Misys Healthcare the year before, publicly traded Allscripts doubled down last year by announcing a merger with Atlanta-based Eclipsys Corp. That deal was seen as a game-changer because it brought together EHR vendors with complementary strengths in ambulatory and hospital settings. The combined company has more than 5,500 employees and a combined revenue of approximately $1.2 billion. Through the mergers and organic growth, Allscripts' client base has grown to 180,000 physicians, 1,500 hospitals and 10,000 post-acute care organizations, which the company calls “the largest connected network in healthcare.”

The jury is still out, however, on whether the Eclipsys merger will yield positive results for customers.

Mark Wagner
Mark Wagner

But Allscripts is definitely breaking the mold with this purchase of an inpatient vendor, says Mark Wagner, director of ambulatory research at Orem, Utah-based KLAS. “That is high profile, it impacts a lot of people and it has great ramifications,” he adds. For one thing, it is forcing other vendors to look at similar mergers or partnerships. And Allscripts remains “top of mind” for physician practices considering new systems. A 2011 KLAS survey on ambulatory EMR perceptions found that Allscripts was the most popular vendor. “We have talked to people live with the meaningful use version, 11.2,” Wagner says, “and they are very positive about it.”

But the real focus in 2011 will be on seamless data flow between ambulatory EHRs and the Sunrise inpatient system. “They have the vision, they have demonstrated it,” Wagner says, “now they have to prove it at live sites.”

Allscripts CEO Glen Tullman is glad for all the attention the company is receiving and is confident the vision of stitching together ambulatory and inpatient EHRs will pay off. “I think we are meeting clients where they are now,” he says. “They are realizing it is not enough to be a standalone physician practice or a standalone hospital. As the accountable care movement begins, they know they have to be connected and we have the tools and vision to make that happen.” Indeed, Allscripts has trademarked the phrase “Connected Community of Health” to highlight the tools it provides to coordinate care across settings.

KLAS' Wagner notes that Allscripts will be a serious consideration for CIOs looking at what ACOs will require of them in community settings ranging from the physician offices to hospitals to post-acute settings and patients' homes.


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