PODCAST: AHA's Cybersecurity Leader John Riggi on the Evolving Cyber Threats Facing Healthcare | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

PODCAST: AHA's Cybersecurity Leader John Riggi on the Evolving Cyber Threats Facing Healthcare

August 17, 2018
by Heather Landi, Associate Editor
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Riggi believes the cyber threats against healthcare are increasing in severity, complexity and frequency

 

Within the healthcare industry, cyber threats are constantly evolving as the threat landscape changes, and executive leaders at patient care organizations all face the same daunting challenge of protecting information systems and patient data.

A recent report found that cyberthreats are continuing to increase and shift, and even though ransomware attacks are significantly declining, cyberattacks overall are on the rise. A Protenus Breach Barometer report found that 3 million patient records were breached in the second quarter of 2018 alone. At the same time, an IBM Security study found that the cost of a data breach for healthcare organizations continues to rise, from $380 per record last year to $408 per record this year. Overall, the healthcare industry continues to incur the highest cost for data breaches compared to any other industry.

Another report based on a survey of hackers uncovered some alarming results: about a quarter of hackers surveyed say they can complete a breach of a hospital or healthcare organization under five hours.

On top of all that, recent high-profile healthcare cybersecurity incidents in the past few months serve as a stark reminder that the healthcare industry continues to be a ripe target for attacks. One cyber attack on Singapore’s public health system, SingHealth, breached the records of 1.5 million people and targeted the country’s prime minister. The breach impacted about a quarter of Singapore’s population of 5.6 million people.

John Riggi, who serves in the newly created role of senior advisor for cybersecurity and risk with the American Hospital Association (AHA), sees the  cyber threats against healthcare increasing in severity, complexity and frequency. Prior to his role at AHA, Riggi spent nearly 30 years with the FBI, including in the cyber division.

Riggi dives into the evolving cyber threats facing the healthcare industry right now, including sophisitcated criminal organizations, nation-state actors and cryptocurrency mining malware. Case in point, the incident of cryptocurrency mining on healthcare networks and other critical infrastructure networks increased by 1,000 percent from late 2017 to the present, Riggi says. He also discusses the implications of recent high-profile cyber incidents such as the hack at SingHealth.

The podcast runs about 13 minutes in length. You can listen to all Healthcare Informatics podcasts right here.


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Health First Data Breach Exposes Information of 42K Patients

November 15, 2018
by Rajiv Leventhal, Managing Editor
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A data breach at Florida-based Health First exposed the personal information of some 42,000 patients, according to various industry media reports this week.

The website DataBreaches.net reported that in early October, the healthcare provider Health First notified the Department of Health & Human Services (HHS) of a breach that affected 42,000 patients.  The breach actually occurred earlier in the year, however, between February and May 2018, according to the report, which received a statement from the organization’s senior vice president, consumer and retail services.

The Health First executive noted that “a small number of our employees were the victims of a phishing scam which compromised some of our customers’ information. The criminals were able to gain access of these employees’ email accounts for a limited period of time.”

Health First officials also told Florida Today this week that the data breach “was fairly low-level, though it could have included some customers' Social Security numbers. Mostly it appears to have involved information such as addresses and birth dates. No medical information was compromised,” according to this report.

Phishing attacks continue to plague the healthcare industry; the single largest breach this year was a hacking incident affecting 1.4 million patient records that involved UnityPoint Health, an Iowa-based health system. That said, cybersecurity professionals are still looking for more advanced ways to get out in front of these attacks, as healthcare has traditionally lagged behind other industries in in phishing resiliency.

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Components of Strong Cybersecurity Program - A Closer Look at Endpoint Security Best Practices

Tuesday, December 18, 2018 | 1:00 p.m. ET, 12:00 p.m. CT

Endpoint protection remains a core security challenge for many healthcare organizations and it is more important than ever for healthcare organizations to actively manage their full range of endpoints.

Attend this session to learn why it's more important than ever for healthcare organizations to actively manage their full range of endpoints, endpoint security best practices, and how your endpoint management strategy may need to evolve over time.

Related Insights For: Cybersecurity

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4.4M Patient Records Breached in Q3 2018, Protenus Finds

November 7, 2018
by Rajiv Leventhal, Managing Editor
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There were 117 disclosed health data breaches in the third quarter of 2018, leading to 4.4 million patient records breached, according to the Q3 Protenus Breach Barometer report.

Published by Protenus, a cybersecurity software company that issues a Breach Barometer report each month, the most recent data shows that although the number of incidents disclosed in Q3 decreased somewhat from Q2, the number of breached records increased from Q2 to Q3. Also, the number of affected patient records has continued to climb each quarter in 2018—from 1.13 million in Q1 to 3.14 million in Q2 to 4.4 million in Q3.

In Q3, the report noted that the single largest breach was a hacking incident affecting 1.4 million patient records that involved UnityPoint Health, an Iowa-based health system. Hackers used phishing techniques, “official-looking emails”, to gain access to the organization’s email system and capture employees’ passwords. This new incident follows one that took place at the same organization in April when 16,400 patient records were breached as a result of another phishing attack.

For incidents disclosed to HHS (the Department of Health & Human Services) or the media, insiders were responsible for 23 percent of the total number of breaches in Q3 2018 (27 incidents). Details were disclosed for 21 of those incidents, affecting 680,117 patient records (15 percent of total breached patient records). For this analysis, insider incidents are characterized as either insider-error or insider-wrongdoing. The former includes accidents and other incidents without malicious intent that could be considered “human error.” 

There were 19 publicly disclosed incidents that involved insider-error between July and September 2018. Details were disclosed for 16 of these incidents, affecting 389,428 patient records. In contrast, eight incidents involved insider-wrongdoing, with data disclosed for five of these incidents.

Notably, when comparing each quarter in 2018, there has been a drastic increase in the number of breached patient records as a result of insider-wrongdoing. In Q1 2018, there were about 4,600 affected patient records, in Q2 2018 there were just over 70,000 affected patient records, and in Q3 there were more than 290,000 affected patient records tied to insider-wrongdoing.

What’s more, the report found that hacking continues to threaten healthcare organizations, with another increase in incidents and affected patient records in the third quarter of 2018. Between July and September, there were 60 hacking incidents—51 percent of all Q3 2018 publicly disclosed incidents. Details were disclosed for 52 of those incidents, which affected almost 3.7 million patient records. Eight of those reported incidents specifically mentioned ransomware or malware, ten incidents mentioned a phishing attack, and two incidents mentioned another form of ransomware or extortion. However, it’s important to note that the number of hacking incidents and affected patient records have dropped considerably when comparing each month between July and September 2018.

Meanwhile, of the 117 health data breaches for which data was disclosed, it took an average of 402 days to discover a breach from when the breach occurred. The median discovery time was 51 days, and the longest incident to be discovered in Q3 2018 was due to insider-wrongdoing at a Virginia-based healthcare organization. This specific incident occurred when an employee accessed thousands of medical records over the course of their 15-year employment.

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