We were the first to bring out our system on the iPhone, and then on the BlackBerry, and then on the Windows mobile device. We were the first with the sophisticated kiosk and on and on. We were the first with some of the sophisticated decision support. So each one of these breakthroughs didn’t work perfectly the first time around, but that’s part of the innovation process. Healthcare needs more innovation, not less.
It’s like if you have an iPhone, some people complain about aspects of the iPhone, and then you say, “Why don’t you use something else?”
“No, I wouldn’t give that up,” you say.
So it’s the thing we all deal with technology.
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