Is your IT shop buried by emails, most of which you delete? Here's a New Year's Resolution that might help:
Â E = Â Emotion - angry or upset? Don'tÂ send an email! If you're ticked-off, wait a day, calm down, then send something business-like, without starting an e-war...
MÂ = Â Multiple Recipients - how many people are you sending it to? The more people in your "to" and "cc" list, the less likely any will read it.
A = Â "Reply to All?" - Â Just reply to the person who sent the email (the "reply" button), not the "reply to all" button. Will save thousands of e-trees!
I = Â Internet? - should this message be sent via the world wide web at the speed of light, or could you just walk down the hall or pick up the phone?Â
L = Â Length - just like letters should be one page, keep emails short and sweet. The likelihood ofan Â email being read varies inversely with its length: 1 line = 100%, 2 lines = 90%... 100 lines or more = 0%!