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What Does the Future Hold for athenahealth, and Its Customers? Industry Insiders Weigh In

June 19, 2018  |  Heather Landi
article
With new leadership coming in and a potential sale on the horizon, athenahealth is facing significant changes. Healthcare industry insiders weigh in on the company's possible suitors and how the changes could impact the company's customers.

Survey: Healthcare Orgs with Multiple RCM Systems Have More Challenges with Denials

May 15, 2018  |  Heather Landi
news
More than two-thirds of health systems (about 70 percent) use more than one vendor for revenue cycle management, and those organizations that do use more than one solution report larger issues with denials, a recent survey found.

Pittsburgh Smog at Midday—and the Healthcare Informatics 100 in 2018

April 11, 2018  |  Mark Hagland
commentary
What does the history of the city of Pittsburgh have to do with the Healthcare Informatics 100? Think transformation—and this exciting moment in the ongoing evolution of the healthcare information technology industry

Baptist Health South Florida, Navigant Form RCM Joint Venture

April 11, 2018  |  Heather Landi
news
Coral Gables-based Baptist Health South Florida announced it has signed an operating agreement with Chicago-based Navigant to create a new joint venture entity to provide revenue cycle management (RCM) services to healthcare provider organizations.

Arizona ACO Pilots Blockchain Platform to Improve Clinical Outcomes, Reduce Costs

March 21, 2018  |  Heather Landi
news
Arizona Care Network, a Phoenix-based accountable care organization (ACO), plans to pilot a blockchain technology platform developed by Solve.Care with the aim of improving clinical outcomes, relieving healthcare’s administrative burdens, and reducing waste...

Survey: Providers Increasingly Adopting New Payment Technologies

February 28, 2018  |  Heather Landi
news
In just the last year, there has been a dramatic increase in the adoption of payment technologies, including web portals and interactive voice response (IVR) technology, by healthcare providers and healthcare collection agencies, according to a new survey.

Flying Down to Las Vegas: What Makes This Year’s HIMSS Conference One to Watch

February 28, 2018  |  Mark Hagland
commentary
Trust this grizzled veteran: there’s never been a more exciting time to be in healthcare and healthcare IT—and the discussions, presentations, and messaging at the HIMSS Conference should be more interesting than ever

Study: Use of EHRs Does Not Reduce Administrative Costs

February 21, 2018  |  Heather Landi
news
A recent study by Duke University and Harvard Business School researchers found that costs for processing a single bill ranged from $20 for a primary care visit to $215 for an inpatient surgical procedure, or up to 25 percent of revenue.

athenahealth Names Jeffrey Immelt Its New Chairman

February 7, 2018  |  Mark Hagland
article
On Wednesday, the Watertown, Mass.-based EHR and practice management vendor athenahealth named Jeff Immelt, former chairman and CEO of GE, as chairman of athenahealth

Evolving Financial Models to Support HIT Investments: One Financing Expert’s View

February 2, 2018  |  Heather Landi
article
Gary Amos, of Siemens Financial Services, shares his perspectives on health IT investments and the need for financial models to evolve with the acceleration of technological advancements.

One Expert Looks at the CVS/Aetna Combination through the Broader Lens of Health Industry Change

January 6, 2018  |  Mark Hagland
article
David Friend, M.D., the chief transformation officer in the BDO Center for Healthcare Excellence and Innovation, shares his perspectives on some of the new business combinations that are disrupting all healthcare sectors

Optimism and Daily Challenges: The Leaders of a Rural Oklahoma FQHC on Revenue Cycle Management

January 4, 2018  |  Mark Hagland
article
The leaders of the Central Oklahoma Family Medical Center, a federally qualified health center in south-central Oklahoma, discuss the challenges and opportunities facing their organization in the revenue cycle management arena

Market Profile: San Diego’s Leaders Manage Parallel Trajectories When It Comes to Population Health

December 12, 2017  |  Mark Hagland
article
San Diego is one of the more advanced metro healthcare markets, with a long history of risk-based contracting; yet providers must manage both risk-based and FFS contracting, in parallel environments, to be successful

Cedars-Sinai Leaders Articulate their Case for their Healthcare Solutions Accelerator Initiative

November 10, 2017  |  Mark Hagland
article
At the Health IT Summit in Beverly Hills, senior leaders from the Cedars-Sinai health system shared the journey around their development of an accelerator program, designed to help bring forward solutions to improve patient care and operations

The MACRA QPP 2018 Final Rule: Is It a Glass Half-Empty or a Glass Half-Full?

November 7, 2017  |  Mark Hagland
commentary
What one thinks of the QPP CY 2018 final rule could depend at least partly on a number of factors, including where one “sits” in the healthcare stakeholder constellation—and what one might have to do to respond to it, as a result

Media Reports: GE Explores Divesting Its Healthcare IT Business

October 27, 2017  |  Heather Landi
news
According to multiple media reports, sources have reported that General Electric Co. (GE) is exploring selling off its transportation business and all or parts of its healthcare information technology business.

New CMS Data on ACOs: Maybe Not a High-Speed Train, But a Train Nonetheless

October 17, 2017  |  Mark Hagland
commentary
CMS’s release last week of data from the Pioneer and Next Gen ACO programs revealed genuine progress being made among participating ACOs—with lots of opportunity for ongoing improvements, of course

One Healthcare RCM Leader Shares his Perspectives on Navigating the Shifting Landscape

October 16, 2017  |  Heather Landi
article
Brian Sanderson, managing principal of Crowe Horwath LLP healthcare services group, discusses strategies for CFOs to navigate the shifting landscape around revenue cycle management and reimbursement.

As North Carolina Moves Towards Medicaid Managed Care, Its Leaders Approach the Operational Issues

October 11, 2017  |  Mark Hagland
article
As North Carolina moves to transform its Medicaid program into a managed care one, its operations leaders are tackling the process and IT challenges involved, notes Sam Gibbs, a speaker at the upcoming Health IT Summit in Raleigh

Healthcare Finance Leader: Why CFOs Need to Work Smarter, Not Harder

October 5, 2017  |  Heather Landi
article
Sandra Wolfskill, director of healthcare finance policy at the Healthcare Financial Management Association, shares her perspective on the evolving payment landscape facing healthcare finance leaders and what CFOs should be focusing on right now.

Leveraging IT to Optimize Revenue Cycle Management

September 29, 2017  |  Heather Landi
article
Practice leaders are increasingly automating and streamlining RCM processes and seeing marked improvements to the bottom line due to decreases in denial rejections and optimized reimbursements.

Developing a Robust RCM Strategy in an Evolving Payment Landscape

September 28, 2017  |  Heather Landi
article
Priorities are shifting these days as healthcare CFOs are under immense pressure to optimize revenue cycle performance. Healthcare finance thought leaders share their perspectives on developing a robust RCM strategy in an evolving payment landscape.

RCM Technology Companies Navicure, ZirMed Announce Merger

September 19, 2017  |  Heather Landi
news
Healthcare revenue cycle management technology companies Navicure, based in Duluth, Georgia, and Louisville, Kentucky-based ZirMed announced last week that they have signed a definitive agreement to combine companies.

Lack of Good Data an Obstacle to Healthcare Cost Transformation Efforts

September 18, 2017  |  Heather Landi
news
More than 50 percent of hospitals and health systems do not have an adequate cost reduction goal in place, and a lack of good data and insight into costs may be the primary reason for the low-cost reduction goals and limited progress at organizations, according...

Beyond EHR Optimization: The Advisory Board’s Barras Parses the Post-Implementation Challenges Facing CIOs

July 23, 2017  |  Mark Hagland
article
As the leaders of patient care organizations move forward into the post-EHR-implementation phase, they face a welter of challenges around interoperability and analytics for performance improvement, says Rob Barras of The Advisory Board Company

A New Survey Finds Ongoing Disconnect over EHR Data’s Availability to Support Revenue Cycle

July 18, 2017  |  Mark Hagland
article
A new survey by LeanTaaS finds that, while the leaders of patient care organizations are attempting to leverage data and analytics to improve clinical and financial outcomes, they have not yet found EHR data to be effective in doing so

Advisory Board Company Leader: Time to Rethink Revenue Cycle in the New Healthcare

July 5, 2017  |  Mark Hagland
article
Dramatic changes in both public and private payment are shifting the landscape around revenue cycle management for physician practices and hospitals, says James E. Green, leader of the revenue cycle management practice at The Advisory Board Company

University of California Health System CIOs Collaborate for Change

June 19, 2017  |  Mark Hagland
article
The CIOS of five integrated health systems connected to the University of California system, and the CIO of the UC Office of the President, have been working together to improve efficiency, cost savings, and clinical computing environment across the state

Exclusive Report: What Can U.S. Healthcare IT Leaders Learn, in the Wake of Wanna Cry?

May 17, 2017  |  Mark Hagland and Heather Landi
article
Industry leaders credit the Wanna Cry, or Wanna Decryptor, ransomware virus that struck the world on Friday, May 12, with offering U.S. patient care organizations a jolt of recognition around what must be done now to secure our clinical IS

Getting Practical on Population Health: What Pioneers Are Learning Now

May 9, 2017  |  Mark Hagland
article
As even the most advanced patient care organizations in the U.S. continue to work through some of the thorny fundamental issues around how to begin leveraging data analytics to support population health efforts under risk-bearing contracts, industry experts...

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