95% of Doctors Want Online Registration | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

95% of Doctors Want Online Registration

June 15, 2011
by root
| Reprints

According to a patient engagement study, conducted by Intuit Health (Cary, N.C.) in April, 95 percent of doctors want their patients to fill out medical and registration forms online before their appointment. When Intuit Health asked patients about filling out forms and the registration process, 81 percent said they’d like to move this task online too.

The survey also identified many opportunities for practices to become far more efficient, including many areas where they could save time, money and build stronger, ongoing relationships with patients.

• Nearly one of every four health care providers who do not offer an online communication solution feels it is difficult for patients to reach them to ask questions, make appointments or receive lab results.
• Nearly half reported their practices are running 30-60 minutes behind schedule.
• One-third of providers say their staff spends three or more hours each day trying to reach patients to communicate follow-up information.
• Eighty-three percent of doctors say their staff has to remind their patients more than once before a patient pays a bill.
• Forty-five percent say phone interruptions happen so frequently they impact office efficiency.
• Seventy-two percent say patients complain about having to repeatedly fill out the same paper forms, and more than 50 percent say their patients complain about spending too much time in the waiting room.


Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More

Topics

News

Industry Organizations Praise Senate Passage of VA Mission Act

The U.S. Senate on Wednesday passed, by a vote of 92-5, a major Veterans Affairs (VA) reform bill that includes health IT-related provisions to improve health data exchange between VA healthcare providers and community care providers.

NIH Issues Funding Announcement for All of Us Genomic Research Program

The National Institutes of Health’s (NIH) “All of Us” Research Program has issued a funding announcement for genome centers to generate genotype and whole genome sequence data from participants’ biosamples.

MGMA: Physician Compensation Data Illustrates Nationwide PCP Shortage

Primary care physicians’ compensation rose by more than 10 percent over the past five years, representing an increase which is nearly double that of specialty physicians’ compensation over the same period, according to the Medical Group Management Association (MGMA).

Circulation, Buoy Health Collaborate on Integrated Platform for Patient Transportation

Boston-based startup Circulation Health, a ride-ordering exchange that coordinates medical transportation logistics using Lyft and other transportation partners, is partnering with Buoy Health, also based in Boston, to integrate their platforms to provide patients with an end-to-end healthcare experience.

HITRUST Provides NIST Cybersecurity Framework Certification

The Health Information Trust Alliance (HITRUST), security and privacy standards development and accreditation organization, announced this week a certification program for the National Institute of Standards and Technology's (NIST) Cybersecurity Framework (Framework).

Report: Interoperability in NHS England Faces Similar Barriers as U.S. Healthcare

Electronic patient record interoperability in NHS England is benefiting patient care, but interoperability efforts are facing barriers, including limited data sharing and cumbersome processes falling outside of the clinician workflow, according to a KLAS Research report.