The U.S. Social Security Administration (SSA) has selected New York City-based Accenture as a prime contractor under the Information Technology Support Services Contract (ITSSC) that will be used to acquire a wide range of IT systems development and modernization services. The ITSSC includes a one-year base period plus six additional one-year options with an aggregate ceiling valued at $2.8 billion.
Under the contract, Accenture will implement emerging technology applications designed to improve SSA’s service delivery capabilities to current beneficiaries and future retirees. Task orders issued under the contract may request services such as evaluating ways to integrate data from health records more seamlessly, expanding Web and social media to enhance user accessibility, and applying predictive models and analytics capabilities to SSA’s business.
The scope of ITSSC underscores SSA’s increasing need for health information technology, as the data contained in electronic health records will enable disability claims and other entitlement program determinations.