Blue Shield of California Data Breach Exposes Info of 21K Patients | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Blue Shield of California Data Breach Exposes Info of 21K Patients

January 20, 2016
by Rajiv Leventhal
| Reprints

Health insurer Blue Shield of California has acknowledged a data breach in which an unauthorized user gained access into a data system of one of the payer’s vendors.

The breach occurred late last year, and was the result of log-in credentials for certain Blue Shield customer service representatives being misused. No data systems at Blue Shield were impacted, the organization said in its breach notification letter to customers.

According to a report from the Orange County Register, personal information from nearly 21,000 individual and family plan customers was accessed in the breach. The report further stated that the vendor in question provides enrollment assistance, and was targeted by a telephone scam at the call center.

Blue Shield said that the information that could have been breach includes customers’ names, addresses, dates of birth, and Social Security numbers. As such, the insurer is offering a complimentary one-year membership in Experian’s ProtectMyID Alert. The notification letter read, “While we have no indication that specific personal information about you has been misused, this product helps detect possible misuse of your personal information and provides you with superior identity protection support focused on immediate identification and resolution of identity theft.”

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More

Topics

News

Survey: Infrastructure, Interoperability Key Barriers to Global HIT Development

A new survey report from Black Book Research on global healthcare IT adoption and records systems connectivity finds nations in various phases of regional electronic health record (EHR) adoption. The survey results also reveal rapidly advancing opportunities for U.S.-based and local technology vendors.

Penn Medicine Opens Up Telehealth Hub

Philadelphia-based Penn Medicine has opened its Center for Connected Care to centralize the health system’s telemedicine activities.

Roche to Pay $1.9B for Flatiron Health

Switzerland-based pharmaceutical company Roche has agreed to pay $1.9 billion to buy New York-based Flatiron Health Inc., which has both an oncology EHR and data analytics platform.

Financial Exec Survey: Interoperability Key Obstacle to Value-Based Payment Models

Momentum continues to grow for value-based care as nearly three-quarters of healthcare executives report their organizations have achieved positive financial results from value-based payment programs, to date, according to a new study from the Healthcare Financial Management Association (HFMA).

Cerner, Children's National to Help UAE Pediatric Center with Health IT

Al Jalila Children's Specialty Hospital, the only pediatric hospital in the United Arab Emirates, has entered into an agreement with Washington, D.C.-based Children's National Health System to form a health IT strategic partnership.

Telemedicine Association Names New CEO

The American Telemedicine Association (ATA) has named Ann Mond Johnson its new CEO, replacing Jon Linkous who stepped down suddenly last August after 24 years as the organization’s CEO.