From the comfort of their home and on their own time, 40,000 patients from Carolina Family Practice and Sports Medicine’s (CFP&SM) Raleigh and Cary locations can now communicate with their doctor securely and easily through a self-service online communication solution. By offering a patient portal from Mountain View, Calif.-based Intuit Health, a leader of patient-to-provider solutions, CFP&SM patients are now able to pre-register, request appointments, pay bills, and ask their nurse a question right from the newly redesigned CFP&SM Web site.
The ability to complete paperwork online in advance of an appointment is more efficient for patients and providers alike. It keeps patients from having to arrive at their appointment a half-hour early and helps providers cut costs and increase efficiencies. Early results show that CFP&SM patients are appreciating this new online option. More than 500 patients have registered monthly since the practice began offering this service in March.
Intuit Health’s patient-to-provider communication solutions extend the value of an electronic health record to give patients timely electronic access to their health information, and will help providers qualify for the final federal regulations for Meaningful Use.