CVS Health Partners with Top Telehealth Companies | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

CVS Health Partners with Top Telehealth Companies

August 26, 2015
by Rajiv Leventhal
| Reprints

CVS Health is partnering with three proven telemedicine companies to explore how direct-to-consumer telehealth providers, retail pharmacy and retail clinic providers can collaborate to improve patient care. 

The collaboration with these three companies— American Well, Doctor On Demand and Teladoc— represents an expansion of CVS Health’s existing telehealth approach, its officials say. Recently, CVS released data that revealed very high levels of patient satisfaction with the quality of care delivered via telehealth at its MinuteClinic retail medical clinics. Satisfaction with quality of care and other factors were measured among patients participating in a pilot program of telehealth care rolled out at MinuteClinic locations in California and Texas in 2014, and the findings were published on-line in the Journal of General Internal Medicine.  

 “During our initial phase of exploration of telehealth in our store-based clinics, we learned that we could deliver excellent quality care and that patients were extremely satisfied with the care provided,” Andrew Sussman, M.D., executive vice president/associate chief medical officer, CVS Health and president, MinuteClinic, said in a statement. “As we examine additional ways to utilize telehealth to improve and expand patient care, we have the opportunity to partner with telehealth organizations in the care of patients at home,” Sussman added.

CVS Health is piloting several different telehealth opportunities, including making telehealth physician care accessible through CVS Health digital properties.  CVS Health will also explore enabling MinuteClinic providers to consult with telehealth physicians to expand the scope of care offered at MinuteClinic.  In addition, MinuteClinic will continue to provide telehealth care to patients in CVS retail stores and will explore serving as a site for in-person exams to facilitate telehealth medical visits.

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More

Topics

News

Study will Leverage Connecticut HIE to Help Prevent Suicides

A new study will aim to leverage CTHealthLink, a physician-led health information exchange (HIE) in Connecticut, to help identify the factors leading to suicide and to ultimately help prevent those deaths.

Duke Health First to Achieve HIMSS Stage 7 Rating in Analytics

North Carolina-based Duke Health has become the first U.S. healthcare institution to be awarded the highest honor for analytic capabilities by HIMSS Analytics.

NIH Releases First Dataset from Adolescent Brain Development Study

The National Institutes of Health (NIH) announced the release of the first dataset from the Adolescent Brain Cognitive Development (ABCD) study, which will enable scientists to conduct research on the many factors that influence brain, cognitive, social, and emotional development.

Boston Children's Accelerates Data-Driven Approach to Clinical Research

In an effort to bring a more data-driven approach to clinical research, Boston Children’s Hospital has joined the TriNetX global health research network.

Paper Records, Films Most Common Type of Healthcare Data Breach, Study Finds

Despite the high level of hospital adoption of electronic health records and federal incentives to do so, paper and films were the most frequent location of breached data in hospitals, according to a recent study.

AHA Appoints Senior Advisor for Cybersecurity and Risk

The American Hospital Association (AHA) has announced that John Riggi has joined the association as senior advisor for cybersecurity and risk.