CVS Health Partners with Top Telehealth Companies | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

CVS Health Partners with Top Telehealth Companies

August 26, 2015
by Rajiv Leventhal
| Reprints

CVS Health is partnering with three proven telemedicine companies to explore how direct-to-consumer telehealth providers, retail pharmacy and retail clinic providers can collaborate to improve patient care. 

The collaboration with these three companies— American Well, Doctor On Demand and Teladoc— represents an expansion of CVS Health’s existing telehealth approach, its officials say. Recently, CVS released data that revealed very high levels of patient satisfaction with the quality of care delivered via telehealth at its MinuteClinic retail medical clinics. Satisfaction with quality of care and other factors were measured among patients participating in a pilot program of telehealth care rolled out at MinuteClinic locations in California and Texas in 2014, and the findings were published on-line in the Journal of General Internal Medicine.  

 “During our initial phase of exploration of telehealth in our store-based clinics, we learned that we could deliver excellent quality care and that patients were extremely satisfied with the care provided,” Andrew Sussman, M.D., executive vice president/associate chief medical officer, CVS Health and president, MinuteClinic, said in a statement. “As we examine additional ways to utilize telehealth to improve and expand patient care, we have the opportunity to partner with telehealth organizations in the care of patients at home,” Sussman added.

CVS Health is piloting several different telehealth opportunities, including making telehealth physician care accessible through CVS Health digital properties.  CVS Health will also explore enabling MinuteClinic providers to consult with telehealth physicians to expand the scope of care offered at MinuteClinic.  In addition, MinuteClinic will continue to provide telehealth care to patients in CVS retail stores and will explore serving as a site for in-person exams to facilitate telehealth medical visits.

Topics

News

Appalachia Project to Study Relationship Between Increased Broadband Access, Improved Cancer Care

The Federal Communications Commission and the National Cancer Institute have joined forces to focus on how increasing broadband access and adoption in rural areas can improve the lives of rural cancer patients.

Survey: By 2019, 60% of Medicare Revenues will be Tied to Risk

Medical groups and health systems that are members of AMGA (the American Medical Group Association) expect that nearly 60 percent of their revenues from Medicare will be from risk-based products by 2019, according to the results from a recent survey.

83% of Physicians Have Experienced a Cyber Attack, Survey Finds

Eighty-three percent of physicians in a recent survey said that they have experienced some sort of cyber attack, such as phishing and viruses.

Community Data Sharing: Eight Recommendations From San Diego

A learning guide focuses on San Diego’s experience in building a community health information exchange and the realities of embarking on a broad community collaboration to achieve better data sharing.

HealthlinkNY’s Galanis to Step Down as CEO

Christina Galanis, who has served as president and CEO of HealthlinkNY for the past 13 years, will leave her position at the end of the year.

Email-Related Cyber Attacks a Top Concern for Providers

U.S. healthcare providers overwhelmingly rank email as the top source of a potential data breach, according to new research from email and data security company Mimecast and conducted by HIMSS Analytics.