Finger Lakes Health’s IT Systems Still Down Following Ransomware Attack | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Finger Lakes Health’s IT Systems Still Down Following Ransomware Attack

March 22, 2018
by Heather Landi
| Reprints
Click To View Gallery

Finger Lakes Health, a three-hospital healthcare delivery system in Geneva, New York, continues to use manual and paper processes following a ransomware attack over the weekend, according to local media reports.

The Orleans Times Herald, in an article posted today, quoted Lara Turbide, the agency’s vice president of community services who said Wednesday afternoon, “We are still in the paper ‘downtime’ procedure. We hope by tomorrow to have more information and see what our next step is.”

Finger Lakes Health officials say the organization is working with law enforcement and security professionals to get the system back up as soon as possible.

According to the Orleans Times Herald, the ransomware attack likely occurred late Saturday night. “Sometime after midnight Sunday, Finger Lakes Health was notified electronically that specific systems had been encrypted by an unknown entity, with that entity demanding payment to gain access to the systems,” reporter Mike Hibbard wrote in the Orleans times Herald article.

That article also stated: “Turbide previously said since computers and other electronic systems were shut down within an hour, there is no indication patient or employee information has been compromised. Finger Lakes Health is working with IT security professionals, both internal and external, to return to non-manual operations as quickly as possible. The Federal Bureau of Investigation is looking into the “ransomware” attack.”

According to that same article, “Turbide declined to say how much ransom is being demanded by the hacker or hackers, in what form (money or bitcoin) the entity is seeking or whether Finger Lakes Health officials are considering paying it.”

According to an article in the Monroe County Post, Finger Lakes Health comprises a vast network of health facilities across the region. “Those include two hospitals, Geneva General Hospital in Geneva and Soldiers & Sailors Memorial Hospital in Penn Yan. In addition, the network includes four nursing homes, eight primary care physician practices, an ambulatory surgery center, two Urgent Care sites and six specialty-care practices, among others.”

Health system officials have told local media that there is no indication that any patient, resident or employee information was compromised in the attack.

2018 Philadelphia Health IT Summit

Renowned leaders in U.S. and North American healthcare gather throughout the year to present important information and share insights at the Healthcare Informatics Health IT Summits.

May 21 - 22, 2018 | Philadelphia

Topics

News

Mass. General, Eastern Maine Healthcare Systems Form Clinical Affiliation

Massachusetts General Hospital will form a clinical affiliation with Eastern Maine Healthcare Systems, in which the two provider organizations will collaborate on areas as telemedicine, research, and protocols for providing care, according to a report in the Boston Globe.

Humanitarian Data Exchange Wins Health Data Liberator Award

Sarah Telford and Ahmadou Dicko were named the winners of this year’s Health Data Liberator award at the Health Datapalooza conference in Washington, D.C., for their work on the Humanitarian Data Exchange.

Survey: Optimism for Health IT Startups in 2018, Skepticism for Amazon Healthcare Partnership

Despite all the buzz about new entrants disrupting healthcare, the majority of healthcare stakeholders are dubious about the impact of the Amazon/Berkshire Hathaway/JP Morgan healthcare partnership and believe the effort will face substantial challenges, according to a survey by venture capital firm Venrock.

NIH Awards $10M to Alabama-based Newborn Genome Sequencing Project

The National Institutes of Health (NIH) has awarded a four-year, $10 million grant to HudsonAlpha Institute for Biotechnology, a Huntsville, Ala.-based genomics and genetics research institute, in collaboration with the University of Alabama at Birmingham (UAB) School of Medicine and the University of Mississippi Medical Center, to investigate how genome sequencing can help with the diagnosis and care of babies with birth defects and genetic disorders.

Senate Committee Advances Opioid Bill that Includes Telehealth Provisions

The Senate Health, Education, Labor and Pensions (HELP) Committee voted Tuesday to advance a bipartisan opioid bill, called the Opioid Crisis Response Act of 2018, that includes provisions promoting the use of telemedicine in substance abuse treatment.

Florida Insurer Establishes Digital Health and Wellbeing Program for Members

Florida Blue, a health insurer based in Jacksonville, has announced a partnership with Welltok. The goal of the collaboration will be to provide Florida Blue members with access to a digital health and wellbeing program designed to help them become and stay healthy.