Data Analytics Reduced Readmissions, ER Visits in Wyoming | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Data Analytics Reduced Readmissions, ER Visits in Wyoming

August 13, 2014
by Rajiv Leventhal
| Reprints

The Wyoming Department of Health has reduced patient emergency room visits as well as improved its 30-day hospital readmission rate by mining state Medicaid data and utilizing a population health platform.

Xerox—Wyoming Department of Health's health management vendor—which analyzed data provided by the state’s Medicaid Management Information System to identify frequent users of ER and inpatient services as well as potential gaps in care, announced that since WYhealth started in October 2012, Wyoming has reduced Medicaid patient ER visits by 20 percent. The state’s 30-day hospital readmission rate also has dropped from 7.4 percent in 2012 to 6.88 percent in 2013.

Xerox’s staff of local clinicians works with patients and their physicians to put care plans and preventative measures in place. For example, if Medicaid clients have visited the ER more than 10 times in the past year, Xerox works with those individuals to find alternative resources for care in their community.

The organizations also watch for patients who fail to follow up with outpatient appointments or specific treatments after a hospital stay, as they are more likely to make additional ER visits or be re-admitted to the hospital. And Xerox staff works with high volume ERs to identify collaborative opportunities for intervention. With fewer ER visits, Wyoming Medicaid has reduced ER costs per member per month by more than 20 percent, it announced.

The department also provides a 24/7 nurse line that Medicaid patients can call any time of the day to help answer urgent health questions and determine whether or not they need to go to the ER. The nurse line can help patients learn more about their medical situation and identify the healthcare resource that best meets their needs.

“Our priority is to help people make informed decisions about their healthcare, like how to best manage chronic conditions and where to seek treatment when necessary,” James F. Bush, M.D., medical director, Wyoming Department of Health, said in a statement. “Xerox’s care management program enables us to support our patients in this way, and it reduces unnecessary and costly ER visits.”

Read the source article at Xerox News and Information



NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.

Former Michigan Governor to Serve as Chair of DRIVE Health

Former Michigan Governor John Engler will serve as chair of the DRIVE Health Initiative, a campaign aimed at accelerating the U.S. health system's transition to value-based care.

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.