Data Brief: Most Patients Don’t Access their Record | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Data Brief: Most Patients Don’t Access their Record

September 15, 2014
by Gabriel Perna
| Reprints

The Office of the National Coordinator for Health (ONC) released a data brief this week that shows the long road ahead providers face in getting patients to access their record electronically.

Using the “2013 Consumer Survey of Attitudes Toward the Privacy and Security Aspects of Electronic Health Records and Health Information Exchange,” ONC revealed that 72 percent of patients have not been offered access to their online medical record. Less than 10 percent of patients surveyed were given access to their medical record online via their insurer. Of the 28 percent that did get that offer, more than half did not access the record. All told, less than 15 percent of patients have accessed their record online.

A whopping 74 percent of those who did not access their record online but were offered said they didn’t feel a need to do so. This was the major reason that most patients didn’t access their record online, even when offered. Twenty-eight percent were concerned about privacy and 23 percent didn’t have a way to access the internet.

Despite the low numbers of overall access, 69 percent said they consider having online access to their records important. Even those who were offered but didn’t access their record online (62 percent) said it was important.

Of those who did access their record online, 73 percent used it to monitor their health, 44 percent used it to share information with someone else, 39 percent used it to download it to a computer or mobile device, and 10 percent requested an error be fixed. Those who did it use it mostly found it to be useful (60 percent) or somewhat useful (28 percent). Only seven percent of those who accessed their data found it to be useless.

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More



MGMA: Physician Compensation Data Illustrates Nationwide PCP Shortage

Primary care physicians’ compensation rose by more than 10 percent over the past five years, representing an increase which is nearly double that of specialty physicians’ compensation over the same period, according to the Medical Group Management Association (MGMA).

Circulation, Buoy Health Collaborate on Integrated Platform for Patient Transportation

Boston-based startup Circulation Health, a ride-ordering exchange that coordinates medical transportation logistics using Lyft and other transportation partners, is partnering with Buoy Health, also based in Boston, to integrate their platforms to provide patients with an end-to-end healthcare experience.

HITRUST Provides NIST Cybersecurity Framework Certification

The Health Information Trust Alliance (HITRUST), security and privacy standards development and accreditation organization, announced this week a certification program for the National Institute of Standards and Technology's (NIST) Cybersecurity Framework (Framework).

Report: Interoperability in NHS England Faces Similar Barriers as U.S. Healthcare

Electronic patient record interoperability in NHS England is benefiting patient care, but interoperability efforts are facing barriers, including limited data sharing and cumbersome processes falling outside of the clinician workflow, according to a KLAS Research report.

Geisinger National Precision Health Hires Illumina Exec to Lead Business Development

Integrated health system Geisinger has hired a high-profile genetic counselor to head up business development for Geisinger National Precision Health, which was created to extend the Geisinger model on the national scene.

$30M VC Fund Launched to Spur Innovation in Cardiovascular Care

The American Heart Association, together with Philips and UPMC, has announced the launch of Cardeation Capital, a $30 million collaborative venture capital fund designed to spur healthcare innovation in heart disease and stroke care.