The Doctor Will See You Now—On Your Computer | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

The Doctor Will See You Now—On Your Computer

December 26, 2012
by John DeGaspari
| Reprints
Lower-cost alternative to face-to-face consultations

Anthem Blue Cross, Woodland Hills, Calif., plans to launch an integrated telehealth system early next year that will allow its members to use their personal computers to choose their doctor and address their non-emergency  health needs via a live two-way video. The online care service, called LiveHealth Online (www.livehealthonline.com), will be launched in the first quarter of 2013, initially to small- and large-group fully insured customers and self-funded national employers. Doctors will offer members live consultations from 7 a.m. to 11 p.m. daily, including holidays.

The technology powering the service is provided by American Well, Boston.

Members can initiate online encounters via live audio-video and secure chat through a computer. A complete record of each encounter is created, and with the patient’s permission, can be forwarded to their primary care doctor, supporting continuity of care and collaboration among providers, according to Anthem Blue Cross.

Topics

News

Healthcare Groups Call for Improvements to Prior Authorization Process

A collaborative of healthcare organizations, including the American Medical Association, the American Hospital Association, and the Medical Group Management Association, released a joint statement this week calling for improved prior authorization procedures, including automating the process to improve transparency and efficiency.

Aetna to Pay $17M in HIV Privacy Breach Lawsuit

Hartford-based Aetna is settling a lawsuit for $17 million over a privacy breach in which the insurer potentially revealed the HIV status of thousands of customers via letters that were mailed out.

Four Health Systems Plan to Form Not-for-Profit Generic Drug Company

Four health systems, in consultation with the VA, have announced that they are collaborating to develop a new, not-for-profit generic drug company with the aim of making generic medications more available and more affordable for patients and bringing more competition to the generic drug market.

Health Sciences South Carolina Wins ‘Best in Show’ at FHIR Applications Roundtable

At the HL7 FHIR Applications Roundtable held in New Orleans in December, Health Sciences South Carolina (HSSC) was voted Best in Show for its clinical data repository for South Carolina hospitals.

2018 Most Influential Women in Health IT Awardees Announced

Four healthcare IT leaders—Ann O’Brien, R.N., Judy Murphy, R.N., Jessica Kahn and Vice Admiral Raquel C. Bono—have been named as the 2018 awardees of HIMSS’ Most Influential Women in Health IT.

Reports: DoD-Cerner EHR Rollout Postponed for 8 Weeks

The Department of Defense (DoD) and Cerner are suspending their MHS Genesis electronic health record (EHR) modernization project for eight weeks, according to multiple media reports.