Former CNO Alleges She was “Forced Out” After Raising Concerns about Hospital’s EMR | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Former CNO Alleges She was “Forced Out” After Raising Concerns about Hospital’s EMR

June 17, 2016
by Rajiv Leventhal
| Reprints

A former chief nursing officer (CNO) at California-based Sonoma West Medical Center has filed a lawsuit alleging she was illegally forced out of her position after she raised concerns about the hospital’s electronic medical records (EMR) system, according a report in The Press Democrat.

Autumn AndRa, R.N., had her CNO position at the hospital when she approached the organization’s CEO Ray Hino and told him that the EMR, branded Harmoni, was unsafe, according to the report. Specifically, according to the lawsuit, “the electronic medical records system ‘intermingled’ patients’ records and information, had problems tracking and updating patient medications, and did not display ‘code status’ information, which is used to inform doctors of medical interventions desired by patients in the event they stop breathing or experience cardiac arrest, according to the report. “The charts were intermingling,” AndRa said. “Mr. Jones’ drugs would pop over to Mrs. Smith’s chart,” she said, per The Press Democrat story.

The lawsuit, filed June 1, names both the medical center and millionaire software developer Dan Smith as defendants, states that Autumn AndRa was fired in response to complaints she raised about Smith’s Harmoni software. AndRa was allegedly terminated on April 14, about a week after she approached Hino.

Hino, in response, said that Smith’s electronic records system posed no danger to patients and that there has never been an instance where a patient was harmed because of software defects. Hospital officials and Smith both declined to comment on the lawsuit because it was “pending litigation,” according to the report.

What’s more, the suit alleges that Smith, through millions of dollars in donations and loans, has used the medical center as a guinea pig for a defective electronic medical records system developed by his company. AndRa said that from day one, the EMR system had been riddled with problems that frustrated and worried her and other hospital staff. She said that problems arose even after state inspectors signed off on the system prior to the hospital’s opening last fall, according to the report.

Get the latest information on EHR and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More



NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.

Former Michigan Governor to Serve as Chair of DRIVE Health

Former Michigan Governor John Engler will serve as chair of the DRIVE Health Initiative, a campaign aimed at accelerating the U.S. health system's transition to value-based care.

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.