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KLAS Global EHR Report: InterSystems, Epic Outdueling Competitors

May 24, 2017
by Rajiv Leventhal
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Last year saw a big increase in electronic health record (EHR) purchasing decisions across the globe, with lower-cost InterSystems and higher-cost Epic winning more new hospital contracts than their competitors, according to a new report from KLAS Research.

The report, “Global EMR Market Share 2017,” examined new hospital EHR contracts (vendor wins) that occurred outside the United States in 2016. The first big takeaway from the research was that InterSystems and Epic have pulled ahead of other multiregional vendors in the market. Broad functionality and a light IT footprint have led to InterSystems being deployed by more hospitals over the past four years than any other solution.

InterSystems’ strong 2016 across Europe, Asia, and the Middle East—which included new contracts with several multihospital organizations in the UK and China—was driven by an all-in cost lower than Cerner’s and Epic’s, according to the report. However, with new contracts across Canada, the Netherlands, and Finland (a first), Epic was the most frequently selected higher-cost solution, due to robust clinical functionality and strong usability. Hospitals in the UK, Australia, and the Middle East chose Cerner in new and add-on contracts, though in an up year for hospital decisions overall, fewer new hospitals contracted with higher-cost Cerner than in the past.

Overall in 2016, InterSystems had 56 total new hospital wins from a multiregional standpoint, 25 more than second-place Epic, with 31. However, Epic is used in larger healthcare systems and served 8,190 beds last year, compared with 5,834 beds served for InterSystems.

In Europe, with the push to get hospitals digital by 2020, the UK is still fertile ground for EHR selections post NPfIT (NHS National Program for IT), according to KLAS. However, money is not readily available due to NHS England’s tightened purse strings. Lower-cost suppliers DXC Technology (CSC) and InterSystems are compelling offerings to both public and private organizations, and one trust is reducing costs by deploying Cerner in a shared environment with a neighboring trust, the researchers said.


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