Faxton St. Luke’s Healthcare (Utica, NY) has replaced their legacy microcell wireless LAN with Sunnyvale, CA based Meru Networks’ virtualized WLAN in an effort to better manage their complex suite of converged applications, including bedside registration, RFID for hospital asset tracking, transport device teletracking, surgery scheduling, nurse voice call and automated temperature medication monitoring.
Faxton, a not for profit healthcare system with two campus locations for inpatient and outpatient care, as well as long term care, had been utilizing Cisco WLAN products, which it said produced “roaming hiccups” that limited the functionality of its network of interactive applications. Meru’s virtualized WLAN network provides an estimated 1,400 patients and family members with free wireless internet access across Faxton's 1.3 million sq. ft. facility, as well as hosting several hundred staff and administrative users.
According to Meru and Faxton, the new system has increased the efficiency of transport personnel, cut nurse response time to improve Press Ganey survey results, and lowered hospital maintenance cost.