HHS to Set up Health Insurance Assistance Database | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

HHS to Set up Health Insurance Assistance Database

March 25, 2011
by root
| Reprints

In October 2010, the Office of Consumer Support, under the U.S. Department of Health and Human Services (HHS), began to take and respond to direct consumer inquiries related to the Affordable Care Act. As of Feb. 15, 2011, CCIIO has received 906 consumer inquiries. Consumer inquiries continue to come in to CCIIO at a rate of 30 to 35 inquiries per week. Starting in January 2011, the HHS Hotline will begin to refer ACA calls to CCIIO. To date, the HHS Hotline receives, on average, 400 calls per month pertaining to ACA.

Accordingly, a system to collect, track and store consumer information is urgently needed in order to accomplish successful case management to ensure that the information, coverage, and healthcare needs of consumers are addressed fairly and in a timely fashion.

Further, the Team will provide detailed reports on these consumer inquiries with a focus on Affordable Care Act and PHS Act compliance issues. These reports will assist the Office of Oversight in identifying areas where compliance concerns may arise. Reports will be stripped of any information in identifiable form (IIF) and personal health information when written and prepared.

Analysis of this data reporting will help identity patterns of practice in the insurance marketplaces and uncover suspected patterns of noncompliance. HHS may share program data reports with the Departments of Labor and Treasury, and State regulators. Program data also can offer CCIIO one indication of the effectiveness of State enforcement, affording opportunities to provide technical assistance and support to State insurance regulators and, in extreme cases, inform the need to trigger federal enforcement.


Topics

News

Report: Insider Threats to Patient Data Remain Unnoticed

Of the reported healthcare data breach incidents that occurred in September, it took an average of 387 days for healthcare organizations to discover a breach had occurred, according to a report from cybersecurity software company Protenus.

Reports: Ex-Pharma Exec Alex Azar Emerges as Trump’s Top Pick for HHS Secretary

President Donald Trump could be on the verge of tapping Alex Azar, a former pharmaceutical industry executive and George W. Bush administration official, as the next HHS Secretary, according to media reports.

ONC HIT Certification Program Approves HIMSS Immunization Integration Method

The ONC has approved a HIMSS testing method for the health IT certification program that can now serve as an alternative to the current National Coordinator-approved method for testing transmissions to immunization registries.

UF Health Receives $2.2 Million CDC Grant for Telemedicine Project

UF Health Jacksonville in Florida will be using a $2.2 million federal grant to launch a telemedicine program aimed at improving care for patients living with HIV in an urban setting.

Epic, CVS Health Team Up to Use Analytics for Informed Medication Insights

Epic Systems and CVS Health have announced an initiative in which analytics and data sharing will be leveraged to generate insights surrounding dispensing patterns and behaviors around medication adherence.

Two Major Healthcare Collaboratives Partner to Improve Regional Data Sharing

NRHI a national organization of regional healthcare improvement collaboratives, and SHIEC, a national trade association representing health information exchanges, are now joining forces.