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HIE Report Reveals Best Practices

April 2, 2012
by Gabriel Perna
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Framingham, Mass.-based research firm, IDC Health, has revealed a report that’s aimed at helping healthcare organizations establish enterprise or community health information exchanges (HIEs). The new report provides a framework for establishing a new HIO based on keen insight from successful early adopters. It includes the major components of success: stakeholder engagement, communications, data governance, HIE solution selection, project management and implementation, EHR deployment, clinical utilization, privacy and security and funding and sustainability.

The report says organizations should focus on understanding the clinical, business and technical requirements of the HIE before identifying potential solutions and conducting a vendor search. It also said as healthcare organizations evolve toward accountable care, they will need to deploy HIE capabilities to facilitate patient-centric care collaboration.  IDC also reportes interoperability is a transformation project. HIOs need to work closely with stakeholders and communicate well to obtain their trust, which will be essential for a successful outcome.  

"Too many HIOs have relied on the "build and they will come" strategy. Instead, HIOs must plan for sustainability from the very beginning," Lynne A. Dunbrack, program director, IDC Health Insights, said in a statement. "If the HIO will not be sustainable after the initial funding, then careful consideration should be given to whether to launch the HIO in the first place."

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