Delaware HIE Launches Consumer Tools, Including Interactive PHR | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

Delaware HIE Launches Consumer Tools, Including Interactive PHR

May 15, 2017
by David Raths
| Reprints
Consumers can add to their Health Check Connect record with prescription information, data from personal health trackers

Most health information exchanges have so far focused on sharing data between provider organizations. Now one of the leading HIEs in the country, the Delaware Health Information Network (DHIN), is rolling out a consumer-facing program, including three tools that can connect Delawareans with their personal healthcare information across a variety of platforms. 

Health Check Connect is the cornerstone of DHIN’s consumer engagement efforts. The personal health record (PHR) will help consumers access the same information that their medical caregivers see. Personal health information reported into DHIN’s Community Health Record – test results, doctors’ notes and imaging studies, for example – will be made available through a secure portal for a patient to see and to add to with prescription information, vital statistics and data from personal health trackers.  

The PHR can help patients chart their progress towards reaching health goals, allow for the secure exchange of messages with healthcare providers and provide a dashboard for at-a-glance health profiles, according to DHIN, which was launched in 2007. Today it serves all of Delaware’s acute care hospitals and almost 100 percent of the state’s medical providers.

A new Health Check Alert app will send a secure text message to advise a subscriber of several important items: that a medical result has been delivered to his or her doctor; that a medical professional has accessed the patient’s medical record; or that the subscriber has been admitted to the emergency room or hospital.

DHIN said this free service will offer greater transparency of a patient’s healthcare information and may help to accelerate the identification of potentially fraudulent activity and abuse of health insurance information. It could also improve care through better communication around patient care plans.

DHIN is also promoting access to telemedicine service through an online service called MDLive. It provides around-the-clock access to a Delaware board-certified physician.  Doctors speak with patients by phone or video chat to diagnose non-emergency medical conditions and prescribe treatment, as appropriate. The service is available for $14.95 a month for an individual or $17.95 per month for a family.

To introduce consumers to DHIN and its patient-facing tools, the organization launched an integrated marketing campaign earlier this spring.

“When you provide transparency, you reduce the stress people feel when making healthcare decisions,” said Randy Farmer, DHIN’s chief operating officer, in a prepared statement.  “Our goal with this consumer-facing program is to bring patients closer to their health information.” 

Get the latest information on Health IT and attend other valuable sessions at this two-day Summit providing healthcare leaders with educational content, insightful debate and dialogue on the future of healthcare and technology.

Learn More



Study: EHRs Tied with Lower Hospital Mortality, But Only After Systems Have Matured

Over the past decade, there has been significant national investment in electronic health record (EHR) systems at U.S. hospitals, which was expected to result in improved quality and efficiency of care. However, evidence linking EHR adoption to better care is mixed, according to medical researchers.

Nursing Notes Can Help Predict ICU Survival, Study Finds

Researchers at the University of Waterloo in Ontario have found that sentiments in healthcare providers’ nursing notes can be good indicators of whether intensive care unit (ICU) patients will survive.

Health Catalyst Completes Acquisition of HIE Technology Company Medicity

Salt Lake City-based Health Catalyst, a data analytics company, has completed its acquisition of Medicity, a developer of health information exchange (HIE) technology, and the deal adds data exchange capabilities to Health Catalyst’s data, analytics and decision support solutions.

Advocate Aurora Health, Foxconn Plan Employee Wellness, “Smart City,” and Precision Medicine Collaboration

Wisconsin-based Advocate Aurora Health is partnering with Foxconn Health Technology Business Group, a Taiwanese company, to develop new technology-driven healthcare services and tools.

Healthcare Data Breach Costs Remain Highest at $408 Per Record

The cost of a data breach for healthcare organizations continues to rise, from $380 per record last year to $408 per record this year, as the healthcare industry also continues to incur the highest cost for data breaches compared to any other industry, according to a new study from IBM Security and the Ponemon Institute.

Morris Leaves ONC to Lead VA Office of Electronic Health Record Modernization

Genevieve Morris, who has been detailed to the U.S. Department of Veterans Affairs (VA) from her position as the principal deputy national coordinator for the Department of Health and Human Services, will move over full time to lead the newly establishment VA Office of Electronic Health Record Modernization.