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KLAS: Ambulatory PACS Market Scores Decline

November 26, 2007
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Chicago-based KLAS says the results of its 2007 Ambulatory PACS study shows that though ambulatory PACS is one of the highest of all market segments KLAS measures, scores in this market are declining.

This year's average PACS vendor score was down 1.6 points from last year, dropping from 85.5 to 83.9. Additionally, only three vendors saw an improvement in individual scores this year. Functionality and Ease of Use was the number one determining factor KLAS found of those surveyed. Cost was second. In spite of the decline, ambulatory PACS is still a strong segment. The current average ambulatory PACS vendor score of 83.9 is significantly above the average KLAS HIT vendor score of 80.4.

In addition to the ambulatory PACS report, KLAS also released two additional studies: PACS in community hospitals and clinical market share.

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