KLAS: EMR Vendor Dissatisfaction Looms Large in Community Hospitals | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

KLAS: EMR Vendor Dissatisfaction Looms Large in Community Hospitals

December 17, 2012
by Gabriel Perna
| Reprints

A new report from the Orem, Utah-based research company, KLAS, found that a growing number of community hospitals are questioning their electronic medical record (EMR) selection due to economic and performance challenges. Authors of the report, Community Hospital Market Share 2012: Small Hospitals, Big Change, found that approximately 200 hospitals with under 200 beds said they were changing or replacing their hospital health information system.

“One in three community providers who have gone live with their EMR in the past 12 months feels they made the wrong decision,” Paul Pitcher, KLAS research director, said in a statement. “With many more-established vendors struggling to consistently deliver well for these hospitals, the door has been opened for lesser-known entrants—such as NextGen, Prognosis, QuadraMed, and RazorInsights—to gain market traction.”

Overall, report notes that because of economic pressures, smaller hospitals are being pushed into integrated delivery network (IDN) relationships in order to survive. This, they say, result in greater displacement of smaller-hospital clinical information system (CIS) solutions with larger hospitals’ systems, such as Epic and Cerner. There is also vendor dissatisfaction in the market in terms of performance, according to the report’s authors.

The report found Epic has the most overall community CIS wins for 2011 followed by Healthland, Cerner, and CPSI. In terms of market share, KLAS has Meditech at the top with 20 percent of the share. EPIC and Cerner are tied for second at 12 percent each.

Topics

News

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.

AMIA Warns of Tax Bill’s Impact on Graduate School Programs in Informatics

Provisions in the Republican tax bill that would count graduate student tuition waivers as taxable income would have detrimental impacts on the viability of fields such as informatics, according to the American Medical Informatics Association.

Appalachia Project to Study Relationship Between Increased Broadband Access, Improved Cancer Care

The Federal Communications Commission and the National Cancer Institute have joined forces to focus on how increasing broadband access and adoption in rural areas can improve the lives of rural cancer patients.

Survey: By 2019, 60% of Medicare Revenues will be Tied to Risk

Medical groups and health systems that are members of AMGA (the American Medical Group Association) expect that nearly 60 percent of their revenues from Medicare will be from risk-based products by 2019, according to the results from a recent survey.

83% of Physicians Have Experienced a Cyber Attack, Survey Finds

Eighty-three percent of physicians in a recent survey said that they have experienced some sort of cyber attack, such as phishing and viruses.