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KLAS: Global Solutions Dominate BI Market

April 29, 2010
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Unlike most segments of healthcare IT, which are dominated by a handful of healthcare-focused vendors, the enterprise business intelligence (BI) solutions deployed at hospitals are more likely to come from general software companies like SAP and IBM, according to a report from Orem, Utah-based KLAS.

According to the report, 10 of the top 13 most-considered solutions in BI purchases come from industry-agnostic vendors, widely eclipsing interest in solutions from Cerner, Eclipsys, Epic, GE and Siemens.

Though enterprise BI adoption is still relatively rare, Dimensional Insight, IBM, Information Builders and SAP all had enough validated deployments to be ranked in the KLAS report. In general, these vendors earned high marks for delivering powerful and flexible tools that offered a wide variety of data options. However, KLAS found that extensive flexibility often brings with it significant complexity.

Among the core hospital vendors, the only company to be ranked in the report was McKesson, with its Horizon Business Insight product. Cerner has had some success extending its BI capabilities beyond clinical analytics and into the financial realm, but its reach is still very limited, it says.

The KLAS report also found that 69 percent of respondents believe BI solutions will play an important or critical role in meaningful use.

Among the enterprise BI vendors ranked in the KLAS report, Dimensional Insight was rated number one, with an overall KLAS performance score of 84.1 out of 100. Information Builders (80.1) and McKesson (77.6) were second and third, respectively. Other vendors highlighted in the KLAS report include Cerner, IBM, Lawson, Microsoft, Oracle, Precision.BI, SAP, SAS and Siemens.

To learn more or to purchase the full report, healthcare providers and vendors can visit www.KLASresearch/reports.com.

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