KLAS: Hospitals Moving Toward Enterprise ED Solutions | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

KLAS: Hospitals Moving Toward Enterprise ED Solutions

December 22, 2009
by root
| Reprints

A growing number of hospitals are replacing standalone, best-of-breed ED software with enterprise solutions that foster better integration — but the solutions are resulting in decreased clinician satisfaction, according to new research from KLAS (Orem, Utah).

The new report — Emergency Department Information Systems: Is Best of Breed Still the Best Approach? — states that 72 percent of respondents who are planning to replace or buy an EDIS are leaving a best-of-breed product in favor of an enterprise offering. However, ED customers of enterprise venders Cerner, Eclipsys, McKesson and MEDITECH also have some of the highest levels of buyer’s remorse.

Much of the dissatisfaction with enterprise ED solutions comes from a perceived lack of functionality, says KLAS. Clinicians at provider organizations that have moved to Cerner, Eclipsys, McKesson or MEDITECH often report less-intuitive and less-efficient clinical functionality in those four vendor products.

Still, despite clinician concerns, the report finds that the percentage of providers planning to leave their best-of-breed vendor is two and a half times higher than it was in 2005. Of the vendor products included in the KLAS report, Wellsoft EDIS was the top-rated with a score of 89.9 out of 100, followed by Epic ASAP ED (86.5), and Allscripts ED and MEDHOST EDMS (both at 85.3).

To purchase the report, healthcare providers and vendors can visit www.KLASresearch/reports.com.

Topics

News

Report: Healthcare Organizations Struggle with Human Error in Securing PHI

In the first nine months of 2017, unintended disclosure accounted for 41 percent of healthcare data breach incidents, according to a report from specialist insurer Beazley.

Three More Providers Receive 2017 HIMSS Davies Awards

Three patient care organizations have received the 2017 global Healthcare Information and Management Systems Society (HIMSS) Enterprise Nicholas E. Davies Award of Excellence for healthcare technology innovations that improve patient outcomes.

Medtronic, American Well Team Up to Integrate Telehealth Capabilities

Medtronic and American Well announced a partnership to offer a telehealth solution focused on the unique needs of the complex, chronic, co-morbid patient population.

Medsphere Merges with RCM Vendor Stockell

Medsphere Systems Corp., developer of the OpenVista electronic health record, is merging with Stockell Healthcare Systems, which offers a suite of revenue cycle management tools.

Report: Insider Threats to Patient Data Remain Unnoticed

Of the reported healthcare data breach incidents that occurred in September, it took an average of 387 days for healthcare organizations to discover a breach had occurred, according to a report from cybersecurity software company Protenus.

Reports: Ex-Pharma Exec Alex Azar Emerges as Trump’s Top Pick for HHS Secretary

President Donald Trump could be on the verge of tapping Alex Azar, a former pharmaceutical industry executive and George W. Bush administration official, as the next HHS Secretary, according to media reports.