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KLAS: Providers Demand Pharmacy Integration

May 22, 2009
by root
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According to a new report from Orem, Utah-based KLAS, how well pharmacy software vendors deliver on integration with core clinical has a significant impact on provider adoption and satisfaction.

The KLAS report, Pharmacy Information Systems: In the Age of Integration, profiles the performance of eight pharmacy automation vendors, as reported by more than 350 healthcare professionals, the organization says. In particular, the report looks at the level of integration each product enables with other components of the closed-loop medication administration process.

According to KLAS, its report also finds that despite the positive reaction from providers to some of the recent improvements made by vendors, the pharmacy software market continues to earn some of the lowest satisfaction scores of any area the organization tracks.

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I look forward to reading this report. Data integration is definitely a concern in healthcare settings. Typically, the issues end up being a poor workflow and lack of integration from the pharmacy module to the CPOE module to e-prescribing. Many organizations look to interoperability of numerous disparate systems to increase provider adoption and satisfaction. The key is wide deployment and complete integration. Providing the end user with what they expect will increase buy-in.

Penny Schlyer
Initiate Systems

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