KLAS Revises Performance Evaluations | Healthcare Informatics Magazine | Health IT | Information Technology Skip to content Skip to navigation

KLAS Revises Performance Evaluations

November 18, 2009
by root
| Reprints

Based on feedback from providers and vendors, KLAS (Orem, Utah) is revising its performance evaluations for healthcare technology software, services and medical equipment vendors.

According to the company, the total number of questions in the KLAS software and medical equipment performance evaluations is being reduced from 40 to 25, and the number of questions in the professional services evaluation is being reduced from 18 to 15. In addition, software and medical equipment will now be grouped into the following categories: Sales & Contracting, Implementation & Training, Functionality & Upgrades and Service & Support. The new categories for professional services are: Sales & Contracting, Service Delivery and General.

The goal of the changes, will go into effect Nov. 24, 2009, is to provide a tool that assesses vendor performance by focusing on questions that best differentiate vendors, and by eliminating some redundancy. Grouping evaluation questions in logical categories will allow providers, vendors and KLAS to more quickly identify vendor strengths and areas of improvement, it says.

For more information regarding the new evaluations, including details on the changes that have been made, or to download the new KLAS evaluations, click here.

Topics

News

NewYork-Presbyterian, Walgreens Partner on Telemedicine Initiative

NewYork-Presbyterian and Walgreens are collaborating to bring expanded access to NewYork-Presbyterian’s healthcare through new telemedicine services, the two organizations announced this week.

ONC Releases Patient Demographic Data Quality Framework

The Office of the National Coordinator for Health IT (ONC) developed a framework to help health systems, large practices, health information exchanges and payers to improve their patient demographic data quality.

AMIA, Pew Urge Congress to Ensure ONC has Funding to Implement Cures Provisions

The Pew Charitable Trusts and the American Medical Informatics Association (AMIA) have sent a letter to congressional appropriators urging them to ensure that ONC has adequate funding to implement certain 21st Century Cures Act provisions.

Former Michigan Governor to Serve as Chair of DRIVE Health

Former Michigan Governor John Engler will serve as chair of the DRIVE Health Initiative, a campaign aimed at accelerating the U.S. health system's transition to value-based care.

NJ Medical Group Launches Statewide HIE, OneHealth New Jersey

The Medical Society of New Jersey (MSNJ) recently launched OneHealth New Jersey, a statewide health information exchange (HIE) that is now live.

Survey: 70% of Providers Using Off-Premises Computing for Some Applications

A survey conducted by KLAS Research found that 70 percent of healthcare organizations have moved at least some applications or IT infrastructure off-premises.